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Natwest Technical Issues

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  • nilrem_2
    nilrem_2 Posts: 2,188 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Does anyone think it's time to do a run on Natwest, RBS and Ulster and trasnfer your money to another bank/building society?

    Rather a silly comment IMHO.
  • huckster
    huckster Posts: 5,277 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Does anyone think it's time to do a run on Natwest, RBS and Ulster and trasnfer your money to another bank/building society?

    Not a great idea, when the UK taxpayer owns over 80% of RBS and is about £40bn down due to the bailout.

    If RBS were subject to a 'run', then I would expect that the government would have to buy the rest of the shares. They might have to put your taxes up as a result.
    The comments I post are personal opinion. Always refer to official information sources before relying on internet forums. If you have a problem with any organisation, enter into their official complaints process at the earliest opportunity, as sometimes complaints have to be started within a certain time frame.
  • SandBsMum
    SandBsMum Posts: 57 Forumite
    scattykat wrote: »
    Gratefull I have some money to live off I guess.

    Me too. The OH went and took £100 out, this will do a food shop, put some credit on the gas and electric, put the petrol in the car and leave a few pounds for anything else.

    Luckily my landlord is very understanding, as were the council suprisingly enough when I phoned to let them know the payment would be late. I've just got to keep electricity useage to a bare minimum until he comes home as he's out and about for work and stopped in at a branch as there isn't one local for me to visit without the car.
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  • SnowTiger
    SnowTiger Posts: 4,461 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Newdawn00 wrote: »
    With regard to those who said they have heard it won't be fixed until wednesday. Why do you think that is? I mean why such a specific day as wednesday?

    According to Sky News, Natwest has said the problem will continue until at least Monday: http://news.sky.com/home/business/article/16251400:
    RBS Group has told Sky News that the technical glitch affecting NatWest and RBS accounts will not be resolved until Monday at the earliest.

    The banking giant said in a statement: "We know that a system outage on Tuesday caused this backlog.

    "While that outage has been resolved, the backlog itself is now the problem and RBS is working around the clock to resolve this."
  • huckster
    huckster Posts: 5,277 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I have made a debit payment using a NatWest card and there was no problem. The NatWest validation thingy came up.

    So there must be many transactions that are in the system being backed up, waiting for the system being gradually restored. RBS won't risk just turning the system back on 100%. This is going to take a number of days to get back to normal.
    The comments I post are personal opinion. Always refer to official information sources before relying on internet forums. If you have a problem with any organisation, enter into their official complaints process at the earliest opportunity, as sometimes complaints have to be started within a certain time frame.
  • Abadas
    Abadas Posts: 2 Newbie
    I have banked with them for so long & now this has happened i am in a right muddle i have wages gone in but bills not payed & others payed i cant see what has & what not as wont let me & i not has any cash out for 2 days as not allowing me. I just hope our persoanl details are safe ???
  • dalek
    dalek Posts: 9,386 Forumite
    edited 22 June 2012 at 2:34PM
    meer53 wrote: »
    Your unborn baby will be fine, it can manage quite well without you eating for a few days.


    :eek:


    I've been disgusted by some of your comments and i've not even been effected by any of this........

    But i do know what it's like to struggle and live from hand to mouth!
    The Daleks Reign Supreme, All Hail The Daleks!
  • willo65
    willo65 Posts: 1,012 Forumite
    Natwest's Saturday branches are opening until 7 tonight, 6 tomorrow and 9-12 Sunday. I think it says a lot for the staff.
  • I've been on the phone to Natwest twice today who are still saying 'we hope it will be fixed by 5pm'. I kept pressurising them saying 'well what if it isnt'. Their cash advance system is now down - very unhelpful.

    Im going on holiday on Monday and wont have any money at this rate!! My wages were due in at midnight - same as everyone else - nil!!!
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  • Wyre
    Wyre Posts: 463 Forumite
    Part of the Furniture
    I wonder when they told their staff that some of them are going to be working Sunday?! (As per the interview with the BBC at 1pm)
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