Natwest Technical Issues

LSanders

New issue today 26th june

paid money in to cover holiday last week was on statment
yesterday and now disappeared nat west have said it is a new issue RBS had a couple of days ago so beware i am now overdrawn by over £500 yesterday I was in credit . Has anybody else checked their statement today.

epm-84

LSanders wrote: »

New issue today 26th june

paid money in to cover holiday last week was on statment
yesterday and now disappeared nat west have said it is a new issue RBS had a couple of days ago so beware i am now overdrawn by over £500 yesterday I was in credit . Has anybody else checked their statement today.

This happened to me yesterday and I've already posted it on here as well as an update so not a new issue.

SingleSue

Well the boys got their pocket money as usual today from their father's Natwest account...thank goodness, I would have had major earache otherwise!

brogusblue

Still no joy with the bank 4 hours and still can't get through on the phone

LSanders

epm-84 wrote: »

This happened to me yesterday and I've already posted it on here as well as an update so not a new issue.

This is a new issue with Nat West I am with Nat West Bank not RBS

libby79

Just wondering when thy will take the temporary credit back?rbs put 360 in my bank to cover some direct debits as wages hadn't gone in. It's still showing dont fancy ringing them was on hold for 40 mins last time!

chez1979

libby they seem to be answering the calls alot quicker now, it only took me 5mins to get through this morning.

pmduk

I called this morning, the call was answered immediately.

lovepepper2012

epm-84 wrote: »

This happened to me yesterday and I've already posted it on here as well as an update so not a new issue.

I've had the same issue as you both, money that was credited yesterday (in my case money paid in via the Cash & Deposit Machine) disappeared overnight taking me "overdrawn."

However I know I'm incredibly lucky compared to others and I sincerely hope those worse off than me get things sorted out ASAP by the RBS group .

spike7451

Well,my home phone was turned back on yesterday but not the broadband,so after a couple more calls today,they started it up again,after me explaining for the umpteenth time that my moneys is still not in my account as yet.
This is the latest from the Ulster...

What is the situation with lodgements due to be made to my account?

Lodgements of cash or cheques made over our branch counters from Wednesday 20th June are receipted but are yet to be credited to customers' accounts and will be credited as we clear the backlog.

Electronic payments are being received into accounts but they are delayed. If your salary, pension or welfare payment was due to be paid into your account before Wednesday 20th, this will appear in your account balance today. If you were due to receive your salary via an electronic payment between Wednesday 20th and Monday 25th these may not yet be in your account. If you need access to cash please click here to find out how to access cash.

What is the situation with payments due to be made from my account?

Unfortunately any bill payments made in branch from Wednesday 20th have not yet been processed. If you experience any fees or interest as a result of this please contact us.

We are also unable to make any domestic or international payments to non-Ulster Bank accounts at this time. If you have a payment you need to make over the next few days please use an alternative means of doing this e.g. paying at another bank or in a post office. If you are due to pay an Ulster Bank credit card bill please contact the Card Centre, the number of which is on the reverse of your card.

Direct debits due from your accounts from Wednesday 20th have not yet been taken.

So,if the Direct Debits as stated above have no been take,does this mean they will effectivly bounce at the recievers end?