Natwest Technical Issues

bobblebob

Anyone work for the NHS and getting paid tomorrow? We got told at work today they dont know if the money will go in tonight/early morning

gemma1983

bobblebob wrote: »

Anyone work for the NHS and getting paid tomorrow? We got told at work today they dont know if the money will go in tonight/early morning

I work in the nhs and due to be paid tomorrow and no one has said anything about not being paid. when did they say you will get paid then? Touch wood, my account seems to be ok at the mo with chikd benefit and taz credits being paid in ans my childminders payment being paid and hitting their account instantly. Suppose ts just a case of wait and see what tomorrow brings!

Gra76

bobblebob wrote: »

Anyone work for the NHS and getting paid tomorrow? We got told at work today they dont know if the money will go in tonight/early morning

My wife should be getting paid tomorrow by the NHS - if it doesn't go in on time we'll just have to wait for it I guess.

falko89

My Mrs went into the Ulster Bank today to get money, they can see all of the credits and debits due to be applied to our account but yet they have moved the goal posts again, they now say the start of next week. The goal posts shift daily with them.

cottager

Most of us have been affected to a greater or lesser degree, but Ulster Bank customers really do seem to have got the raw end of the deal.

MSE_Jenny

The Sunday Times is covering the Natwest technical issues this week – as well as looking at some of the biggest gripes about current accounts.

The journalist would like to talk to some Natwest customers. If you'd like to chat to her, please private message me with your name and telephone number.

bobblebob

gemma1983 wrote: »

I work in the nhs and due to be paid tomorrow and no one has said anything about not being paid. when did they say you will get paid then? Touch wood, my account seems to be ok at the mo with chikd benefit and taz credits being paid in ans my childminders payment being paid and hitting their account instantly. Suppose ts just a case of wait and see what tomorrow brings!

They didnt, just said due to the problems it may not go in. Guess its down the the RBS system and whether its working correctly

funkyfreddy9k

The latest update on El Reg is very enlightening.

It seems the problem was caused because of a failed update to their CA-7 batch scheduling software - already knew this bit. What I didnt know already was that the problem was actually caused (apparently) by the roll back after the failed update which due to user or system error wiped out their entire schedule. Now it seems they could not for some reason restore the schedule and so they had no way of scheduling up the processing of the thousands of files they process each day. Each of which seems has to be processed in a certain sequence. So that kinda explains the very much trial and error/hit and miss people have been seeing with transactions appearing and then disappearing again!

plumber2009

http://news.sky.com/story/952931/fraud-ring-in-hacking-attack-on-60-banks

Fraud Ring In Hacking Attack On 60 Banks

Mad-Frog

I must be one of the lucky ones, my wages were 3 days late going in but I could still withdraw use my debit card as normal.

I don't understand why some people are cancelling their direct debits though, the banks have been saying for days they will refund any late payment, additional charges.

I will be staying with NatWest, 3 - 5 days of late wages is a massive improvement on Santander taking 8 months to cancel my bank account and sending me overdrawn letters every month!