Natwest Technical Issues

cottager

Tommaso46 wrote: »

I would like to see Hester called before the relevant Parliamentary Committee to explain himself.

I don't have much doubt he will be.

coldhandoff

falko89 wrote: »

Call me cynical, but is there a chance the RBS group could be in financial trouble and maybe don't have the money? and could they collapse over this?

I imagine it could have a slight knock on effect when it comes to results time but there's no chance the bank is going to collapse over it.

tinkerbell28

They would have to admit a security breach. As one it's the law. Two it would get out anyway and then face the fines and backlash.

It's really quite simple and expect to see more of it. Especially from govt owned agencies. Cut, cut and cut. Especially in areas such as IT. Cut the staff, outsource, cut the testing, cut the overtime, cut the experience, etc. Then don't be surprised when it's all done on the cheap. There is no experience or people on standby. When it all explodes.

However I do believe it's being controlled by the govt via the media. Rightly so. Remember northern rock? That cause a bank run, do to the media hysteria and was totally unnecessary.

A media fuelled bank run on such a huge banking chain, OWNED by the govt with billions of tax payers money. Would be a DISASTER. If the queues were played out on tv. The panic, the distress by some shown on here, beamed around the world. It would be hysteria. Then everyone would turn up to empty and close their accounts, it would cause a massive, massive problem. Thinks its bad now? You won't have seen anything.

MoneySaverLog

Get a grip, if they go under, highly unlikely, then anything up to £85,000 is covered anyway.

cottager

class40s wrote: »

Glad I dont bank with natwest. however as the banks become more and more insolvent (you heard about the bank of england loaning high street banks 80 billion last week) these "glitches" will happen more and more.

AFAIA that's because they're not lending, not because they're insolvent -- it's specifically for banks to lend, with conditions attached to that effect. And they haven't been lending because at the same time as the government keeps telling them they must lend, they've also been telling them they must build up their reserves and balance sheets to better weather any repeat of the crash. I'm no expert, but it seems to me it's very hard for any bank to do both at the same time.

I do think these type of glitches may happen more and more, but that's probably rather more to do with the archaic systems they ALL still use and rely on being expected to handle more and more, than anything else.

plumber2009

http://www.youtube.com/watch?v=-o1tHVa7VV4

lol:j:beer::rotfl:

julesds

worldtraveller wrote: »

Have you tried clearing your cache & cookies Jules?

Thanks for all you suggestions. I have just spent the last few hours trying everything!!

Checked the website and they now say that internet is fixed, so have submitted message to Natwest for them to call me explain why I still can not access internet banking.

If they can not fix it then I am done with Natwest, I can not be with a bank that can not offer me internet banking (I have an EISA fgs!)

class40s

MoneySaverLog wrote: »

Get a grip, if they go under, highly unlikely, then anything up to £85,000 is covered anyway.

regards the fscs £85,000 compo should a bank fail, this fund is funded through levies on financial institutions and according to the fscs site if the amount to be paid out exceeds the amount garnered from the levies they can borrow more. You have to wonder where from - the government? The government are running a multi billion pound deficit which means they are BROKE. Nothing in the cupboard. How can you lend money you dont have? Oh I forgot - silly me. You just get the central bank to print a stack out of thin air just like the bank of england has been doing with their QE. As you know when something becomes more common, in this case paper money, it loses value meaning you need more of it to buy things which is more commonly thought of as prices increasing but really its the value of your paper which is being reduced. Does anyone begin to see how the central banks are destroying the currency? The only way to protect against this is to exchange your fiat paper for real money. Gold and silver. They cannot be created out of thin air.

misscljones1989

that was so funny the Youtube thing! Thans for that! LOL

cherylim

Just received an email from Natwest. Until now, it's all been text messages for me, so I assumed this was more serious than the repeated 'unacceptable inconvenience' updates.

Nope, it's one of those. My favourite bit?

"to help you we have over 900 of our branches extending their opening hours today until 6pm. Branches will also be open on Sunday 24th June from 9am to 12noon"

Day late, perhaps?