Cash ISAs: The Best Currently Available List

soulsaver

clowning said:

@soulsaver when I sent my secure message it it asked which of my accounts I was enquiring about from a drop down box. On the drop down was my current account, my saver and the ISA showed as a flexible ISA issue 1 (which I have never had) but with my ISA account number. Did you get the same when you sent your secure message please?

Sorry didn't notice - I've got the evidence of my message & I can see the 3% online so I'm fairly relaxed. I'll still chase a message response and report back.

steveksullivan

soulsaver said:

 I'll still chase a message response and report back.

@soulsaver If you get a chance read my 'backwards and forwards' with savitill8r a bit higher up ....

I'm getting more than frustrated with their 'systems' - especially secure messaging as I mention there .....

Had a phone call on Monday about Complaint number 1  - which is now around three weeks old - from Customer services saying that 'complaints' wouldn't in fact be phoning me as they had written instead .....

I have since received mail from them on other subjects dated after Monday - so they cant blame the post - but nothing from 'complaints' .......

Would be grateful if you could let us know on here what sort of responses (if any ....) you get to your secure messages ....?

(with timescales ...?)

Grateful as always .....

savit4l8er

@steveksullivan This will be of no consolation but I mentioned I had an external transfer inwards. I just saw, it's been done so all within 2 working days.  l Never expected that, only just looked 😳. 

Just felt it only fair to them to mention it but they need to be performing good across the board. 🤞 crossed they will, I don't want them go down hill. 

tiptoe_mouse

myth123 said:

Virgin Money Cash ISA exclusive is at 3% now https://uk.virginmoney.com/savings/products/easy_access_cash_isa_exclusive_issue_2/

Aaargh! The day before they launched this I applied to switch my Virgin current account to NatWest. I thought there was no point in keeping it seeing as the linked savings account was no longer competitive. Bother! Do you think Virgin will let me open a new one?

cricidmuslibale

tiptoe_mouse said:

myth123 said:

Virgin Money Cash ISA exclusive is at 3% now https://uk.virginmoney.com/savings/products/easy_access_cash_isa_exclusive_issue_2/

Aaargh! The day before they launched this I applied to switch my Virgin current account to NatWest. I thought there was no point in keeping it seeing as the linked savings account was no longer competitive. Bother! Do you think Virgin will let me open a new one?

It’s certainly worth having a go at trying to open a new Virgin M Plus current account in the situation you now find yourself in, I reckon. I can’t say they will do for sure but Virgin may let you open a new one simply because you haven’t got one anymore, and 1 sole and 1 joint account per customer has been permitted by them since c. the middle of February this year. Also the linked savings account may become competitive again if Virgin Money soon increase its interest rate to c. the 3% that the exclusive cash ISA has just moved to.

myth123

tiptoe_mouse said:

myth123 said:

Virgin Money Cash ISA exclusive is at 3% now https://uk.virginmoney.com/savings/products/easy_access_cash_isa_exclusive_issue_2/

Aaargh! The day before they launched this I applied to switch my Virgin current account to NatWest. I thought there was no point in keeping it seeing as the linked savings account was no longer competitive. Bother! Do you think Virgin will let me open a new one?

I closed my VM account when I switched it to Lloyds (I think...) last year. I opened up another VM current account when their linked saver started to get competitive. Not sure whether they'd let you open another one while your current one (switch pending) is still open, you might have to wait for that to be closed first. 

steveksullivan

steveksullivan said:

soulsaver said:

 I'll still chase a message response and report back.

@soulsaver If you get a chance read my 'backwards and forwards' with savitill8r a bit higher up ....

I'm getting more than frustrated with their 'systems' - especially secure messaging as I mention there .....

Had a phone call on Monday about Complaint number 1  - which is now around three weeks old - from Customer services saying that 'complaints' wouldn't in fact be phoning me as they had written instead .....

I have since received mail from them on other subjects dated after Monday - so they cant blame the post - but nothing from 'complaints' .......

Would be grateful if you could let us know on here what sort of responses (if any ....) you get to your secure messages ....?

(with timescales ...?)

Grateful as always .....

@soulsaver @savit4l8er

For goodness sake!!

I really didn't think it could get any worse .... but it just did !!

Apparently the 'automated response' to secure messages ...... isn't automated ......

I just  - after nearly a week - got an 'automated response' to the test email I sent nearly a week ago - which Virgin had already confirmed on the phone that they HADN'T received !!

However, it clearly wasn't automated as it had been written by somebody called Stephen.

In it, he confirms that they have received my 'Test' message, but goes on to say that he can see I am dealing with the complaints department  - and if I have any further queries to phone them (another hour or so.....?) with NO MENTION of the ISA transfers that are supposed to be ongoing .....

Going to try to phone now, but as it's Sunday I expect they will have shut the phones down early (The subject of my first complaint !!)

savit4l8er

@steveksullivan

Going to try to phone now, but as it's Sunday I expect they will have shut the phones down early (The subject of my first complaint !!)

Following. 😔

clowning

clowning said:

@soulsaver when I sent my secure message it it asked which of my accounts I was enquiring about from a drop down box. On the drop down was my current account, my saver and the ISA showed as a flexible ISA issue 1 (which I have never had) but with my ISA account number. Did you get the same when you sent your secure message please?

Just to update - VM responded to my message confirming that my ISA is issue 2 and earning 3%. They said they are aware of a technical issue re the incorrect account name and trying to fix it.
My account name is now showing correctly in the app

soulsaver

clowning said:

clowning said:

@soulsaver when I sent my secure message it it asked which of my accounts I was enquiring about from a drop down box. On the drop down was my current account, my saver and the ISA showed as a flexible ISA issue 1 (which I have never had) but with my ISA account number. Did you get the same when you sent your secure message please?

Just to update - VM responded to my message confirming that my ISA is issue 2 and earning 3%. They said they are aware of a technical issue re the incorrect account name and trying to fix it.
My account name is now showing correctly in the app

Not quite the same message, nor a direct confirmation: 'You did apply for 3%' rather than 'you have got 3%', but prob near enough.