Amazon closing account when most needed

CharlieBilly

No point complaining on here about it it wont make a scrap of difference. They made there mind up, accept it and move on

Amanha

Nothing has gone missing on delivery as yet, arrived late yes.

Returned (recently high value): beats headphones (£220) and a printer I got a replacement on. (Recorded it not working, put it on Youtube, showed CS, they replaced). - £85.

Two things went missing whilst returning: One ADSL router, the other i cant remember LOL.

Amanha

CharlieBilly wrote: »

No point complaining on here about it it wont make a scrap of difference. They made there mind up, accept it and move on

True. Ah il shut up and go revise.

Sorry for anyone who thought I was trolling. Amazon made their choice, gonna have to accept.

ebay, waterstones, whsmith, and ebuyer ftw.

bluenoseam

Why did you return the beats headphones - seriously £220 return would get you some real problems in a retail shop for sure.

CoolHotCold

Amazon are well within their right to cease trading or selling to whoever they want and probably put a address block/IP block on their systems.

10% is such a high number.

In 5 years or ordering items I've had to return two things. A headset where the description was incorrect and upon reviewing it, it was describing a portable speaker instead of headphones. And a Crucial SSD where I returned under DSR (unopened) and used Amazons incorrect description again to exchange for another Crucial SSD (7mm one).

Most of my purchases are however books, but I could never imagine returning 10% of the items for refunds.

Amanha

bluenoseam wrote: »

Why did you return the beats headphones - seriously £220 return would get you some real problems in a retail shop for sure.

They sent me white ones instead of black.
Needed them on the day (was going away for about a week) so I opted for a refund and then got them from a shop in the city.

cajef

Amanha wrote: »

So, warning, dont use Amazon for things that are expensive, as clearly they dont like obiding by the DSR. All things sent back had legitimate faults.

You must be remarkably unlucky to have all these problems with items from Amazon.

I have been using then for years and bought items costing several hundreds of pounds and have never had to return a single item, I can accept that an occasional item may be faulty but 20 items in two years. :eek:

cajef

Amanha wrote: »

They sent me white ones instead of black.

So they were not faulty you just did not like the colour.

Amanha

cajef wrote: »

You must be remarkably unlucky to have all these problems with items from Amazon.

I have been using then for years and bought items costing several hundreds of pounds and have never had to return a single item, I can accept that an occasional item may be faulty but 20 items in two years. :eek:

Nooo not all of the 20 were faulty!

5 of them arrived too late.
a few were just rubbish quality or the wrong product.
I think all in all, about 6-7 items were totally massively faulty (this included a printer that did decide to have a casual smoke in my bedroom btw )

Looksguywalker

Amanha wrote: »

They sent me white ones instead of black.
Needed them on the day (was going away for about a week) so I opted for a refund and then got them from a shop in the city.

You needed £220 headphones on a specific day? When did you order? No other phones would do? Were you/did/are you taking the pi55?