Problems with using vouchers bought through MightyDeals.co.uk

MightyDeals_representative

Wau wrote: »

I bought a phone on the 18th of November 2013 as a Christmas present for my son. It didn't arrive in 20 working days as it was said. When it finally arrived, I was shocked. Android system stocks, it takes ages to connect to the network. The phone is for using 2 SIM cards at the same time. One of them doesn't work at all. I tried to insert 3 different mobile network SIM and any does not work. I sent an email to customer service how could I return this item, but they even didn't answer.

Hi,

Please send me your voucher code to twitter@mightydeals.co.uk and I will send you the information on how to return the order.

Thank you.
Kind regards,

Mighty Deals

MightyDeals_representative

Roachaldo wrote: »

I bought a UV nail kit from Millenium Nails for my wife for Christmas. The voucher was for a 36w lamp and to be fair everything came in good time along with the right colour varnishes etc. However wgen my wife came to use it the lamp didnt dry the nails and we realised they had sent a 12w lamp not a 36w lamp.

Hi,

Please send me the voucher code for this order to twitter@mightydeals.co.uk and I will try to resolve your issue.

Thank you.
Kind regards,

Mighty Deals

MightyDeals_representative

jim_1962 wrote: »

Hi having orders goods from mighty deals at the beginning of December for Christmas presents it is now the 07/01/2014 still waiting.

Hi Jim,

Please send me your voucher codes to twitter@mightydeals.co.uk and I will try to help resolve your issue.

Thank you for your patience.

Kind regards,

Mighty Deals

MightyDeals_representative

mud1 wrote: »

I bought something of this merchant Illuminata using a voucher from Mighty deals.
Placed the order on 10th of November and still haven't received my goods as of 19th december.

Hi,

If this issue has still not been resolved, please email me at twitter@mightydeals.co.uk with the voucher code and I will try to help resolve this issue immediately.

Thank you.
Kind regards,

Mighty Deals

Tootse

I purchased a voucher code to order flowers for Christmas eve. for my mother. Needless to say the voucher code did not work (tried different ways of typing in). I emailed customer service and like others recieved the same 'sorry for delay etc' email then nothing.

I tried to use to code after christmas in the hopes that flowers would arrive for new year, the code still wasn't recognised. after sending further emails with no response and trying to call the customer service number 01483521600 twice. Earlier today I waited on phone for over an hour!!, the first half hour I hear message about my call will be forwarded to next available customer service person, then it just rings. I'm guessing I will be charged for the pointless call? I don't know what to do next.

MightyDeals_representative

Hi Everyone,

Please email me your voucher codes to twitter@mightydeals.co.uk and I will try to resolve your issue as soon as possible.

Thank you.
Kind regards,

Mighty Deals

kayell

Shocking Company to deal with..steer clear by all means.
They are reluctant to answer your queries, the 'phone is always engaged (I assume with other customer complaints).
They blame you for not processing the voucher and keep your money.
They seem determined not to give you any refund for returned items to suppliers even though they admit the have taken the money.
My last three purchases have been a complete disaster as you get different goods to those advertised or goods that don't work.
Utter shambles!

MightyDeals_representative

kayell wrote: »

Shocking Company to deal with..steer clear by all means.
They are reluctant to answer your queries, the 'phone is always engaged (I assume with other customer complaints).
They blame you for not processing the voucher and keep your money.
They seem determined not to give you any refund for returned items to suppliers even though they admit the have taken the money.
My last three purchases have been a complete disaster as you get different goods to those advertised or goods that don't work.
Utter shambles!

Hello Kayell,


Can you please email customerfeedback@mightydeals.co.uk and we will look into this straight away for you.

Kind Regards,

Neil Campbell
Director
Mighty Deals

cibijohn

I bought an Android Tablet from mighty deals. It was not working when delivered.(power switch button not working). I contacted them by email and advised to return the item provided with the return address. After returning even after 3 months, they didn't do the refund and they kept closing the ticket. After around 3 months of chasing, they refunded the money. Its a very dodgy company and be very careful when dealing with them. Never expect that you can them in their given contact number (nobody picks up or no response)

I am not expecting anything from the Mightydeals team now, I am just trying to help other users!

davidpkmcfc

chorleyclaret1 wrote: »

Has anyone else had experience good or bad with voucher deals from Mighty Deals?
I purchased a voucher through them for a canvas print from Blue Amigo. I had also to pay separate postage and packing costs to the firm itself. The deal was stated as taking ten days to deliver but the time has passed and there has been no sign of the canvas being delivered. I have contacted Mighty Deals but cannot speak to anyone only leave an email which was responded to but just said they had contacted a person at the firm for the order to be processed.

Mighty deals are OK until you get a problem. Then they don't respond to emails or answer the telephone. I ordered some bluetooth headphones and they still have not been delivered. I have tried numerous times to contact them, but they do not respond. poor customer service