Mighty Deals have my money :-(

Sheza12

hi as to your info i have contacted them but they dont seem to be understanding the issue.
this was my voucher of which there is no info regarding the tanning and beauty unless you click the company website at the bottom.
Also when i clicked the link for redemption it goes to mighty deals,
says enter code and address details and then i paid. i definately think its mighty deals error. i hope this helps you more.

thank you

Your Mighty Deals Voucher
Mighty Deals Voucher Code



Thank you for your purchase with mighty deals. please find your voucher below which contains important information on how to claim your order
Spy Watch
Voucher Code: M6A0C1B56
Redeem Dates: 10/10/2012 to 17/11/2012


How To Redeem
To redeem, please visit www. mightydeals. co.uk/ redeem.aspx?ldid=2749 and enter your unique Mighty Deals voucher code and delivery address.

Deal Terms
Voucher valid for 1 month from purchase.
Delivery is an additional £4.99 per item.
Please allow 14 days for delivery.
Multiples may be purchased.
Original price checked on 9 October 2012 at 12.51.
Mighty Deals T&Cs apply.
See company website.

sheilavw

I paid mighty deals for a canvas voucher last July. I haven't received canvas from Blue Amigo (despite several emails) . I have contacted both companies by email and 5 weeks ago wrote to both requesting a refund but heard nothing. Is that it? Have I no chance of a refund? I enclosed a print out of my bank statement

Kel502

I also contacted mighty deals as a voucher was not useable and the link did not work sent 3 e mails and filled in the online contact form so called them and was told to e mail a lady direct with proof I had contacted them which I did 2 be told sorry you are out the 7 day refund period even though my e mail proves I wasn't now they are ignoring my e mails again surely they have a governing body to complain to?

MightyDeals_representative

Hello Kel502,

I am a Director at MightyDeals. I am sorry to hear about your experience. Could you possibly contact our customer service number 01483 412 978. The number is on the Mighty Deals website. If you ask to speak to me, Neil Campbell I will look into your request.

Kind Regards,

Neil Campbell

nikiburd

There were 2 deals on the Mighty Deals website, the first was the Android Notebook and Accessories and the Learning Challenge Pad for Kids.
My next door neighbour ordered and paid for the 2 items for me. This was 6 days ago. Yesterday we printed off the vouchers and redeemed them both.
I got conformation e mails about the 2 items and had paid the postage and packaging and put my address for delivery.
Today my neighbour forwarded an email saying that the orders were cancelled and to contact the bank.
Mighty Deals had had the money for 6 days already and there was no problems. How can they just cancel my order and no money has been returned into either of our accounts.
So no money back so far, no products and have been told by Mighty Deals that the offer has now finished so would not be able to get it anyway.
Both accounts show no orders when they were clearly on there yesterday.
Has anyone had same problem? I am unsure what to do next

pinkcalculator

I did the shell deal recently which seems to have gone ok, though I'm seriously doubting it now.
I was sent a £5 voucher code to use on site I used it and paid a further amount for a hoody voucher ( post to be paid still )
I went to use the voucher and the company selling the hoody say its expired.
I don't care that's its only little money I've been done and I intend on getting my money back and making sure everyone I know also knows I was done.
Heaven help us all in August with the shell cards
I shall be phoning on Monday no doubt there won't be anyone answering from what I've read.

MightyDeals_representative

Hi PinkCalculator,

I believe you have spoken to CS and this has now been resolved. If you have any more questions, please don't hesitate to contact us.

Kind Regards,

Neil Campbell
Mightydeals

MightyDeals_representative

nikiburd wrote: »

There were 2 deals on the Mighty Deals website, the first was the Android Notebook and Accessories and the Learning Challenge Pad for Kids.
My next door neighbour ordered and paid for the 2 items for me. This was 6 days ago. Yesterday we printed off the vouchers and redeemed them both.
I got conformation e mails about the 2 items and had paid the postage and packaging and put my address for delivery.
Today my neighbour forwarded an email saying that the orders were cancelled and to contact the bank.
Mighty Deals had had the money for 6 days already and there was no problems. How can they just cancel my order and no money has been returned into either of our accounts.
So no money back so far, no products and have been told by Mighty Deals that the offer has now finished so would not be able to get it anyway.

Both accounts show no orders when they were clearly on there yesterday.
Has anyone had same problem? I am unsure what to do next

Hi Nikiburd,

Can you please contact us on customerfeedback@mightydeals.co.uk - we will look into this straight away for you.

Kind Regards

Neil Campbell
Director
MightyDeals

pinkcalculator

MightyDeals_representative wrote: »

Hi PinkCalculator,

I believe you have spoken to CS and this has now been resolved. If you have any more questions, please don't hesitate to contact us.

Kind Regards,

Neil Campbell
Mightydeals

Well not resolved till I have the hoody but better progress than I thought though really there is no excuse for the code to be expired on the day I get it.....l

steven504

Stay as far away as possible from mighty deals especially their yourimageoncanvas.co.uk deal.