Attitude of SOME people (cleaners) !!!!!!!!!!!!!!!!!!!!

[Deleted User]

Nicolafine wrote: »

With respect, there are very few people who can afford to do this! Especially if they are on a daily/hourly rate.

Daily rate for some us means no work no pay. So its going to be an expensive day off if I feel the need to do this.

Homeagain

Agreed. I certainly can't take the day off for my birthday! If I don't go to work, I don't get paid, birthday or not!! (Unfortunately)

cavework

OK so you're stuck doing a cleaning job but if you cant even do that properly then you aint going to get anything better. Quote

Know what?
I am sick to death of this attitude to cleaning as an occupation.
Cleaners require organisational skills, physical fitness,extreme discretion, patience,people skills and a very strong stomach in some situations.
They must be prepared to multi task and cope with some employers who wouldn't know what a bog brush looked like if it was stuck up their 'arris' or that 'self cleaning' ovens actually do need to be cleaned.
At the end of the job they have to show a proven result ,a job that is approved by someone who is paying because they don't want to do the job themselves in the first place.
There are good and bad workers in all occupations , including those who earn a heck of a lot more than cleaners.

[Deleted User]

2nd cleaner now given the boot. Im beginning to wonder where I find one of these honest, good cleaners because I'm 2 for 2 now.....

Last one caught several times arriving late, leaving early. Not being funny but if I pay for 2 hours, actually spending just over 1 1/4 hours is a bit much.....

And its been excuses like dog ate my homework for some of the times she chosen not to come. Get text evening before with some drama or other. Also, remember the birthday one?

I run a small business consultancy. If I short changed my client on times, let them down at the last minute with various dramas, I wouldn't last long.

pondskater_2

I worked for an agency for a year or two. It is often difficult for agencies to get and keep good staff. Many people only lasted a few weeks once they realized how hard the work really is ( if done well).
If I was looking for a cleaner I would ask about for recommendations and employ someone direct. You can then pay them a bit more having cut out the agency and they may be more committed because they are earning a bit more than they would if working through an agency - win win!

missile

pondskater wrote: »

...If I was looking for a cleaner I would ask about for recommendations and employ someone direct....!

+1
cut out the agency ..... you may find they are getting more of your money than the cleaner.

Hope you have you tin hat on again OP? :rotfl:

[Deleted User]

missile wrote: »

+1
cut out the agency ..... you may find they are getting more of your money than the cleaner.

Hope you have you tin hat on again OP? :rotfl:

Yeh. I dont care though....

My experience of cleaners is based solely on the two I've had. They've both been lazy and dishonest. I despair of ever finding a cleaner who is willing to turn up and take things seriously rather than having to put up with some lazy !!!! who can't be bothered.

Their attitude has been awful. Both only turned up when it suited them and seemed to think it was a job they could turn up for when it suited them. Both of them made as little effort as they could get away with as well.

And don't even start me on the cleaners last visit where she knew we were on hols. Turned up did no cleaning and just took the money we left! Then when we asked he to justify she didn't answer and quit. (i.e. got caught out).

I'm sorry but people like this don't even deserve minimum wage...

Yes I know most people on min wage are not like this. But in the line of work I do, there are NO people like this because they wouldnt last 5 mins!!!!!

bmj191

I've heard stories like these many times over the years. In fact, I've heard some shockers! I'm sorry you've had a bad experience.

I've been a self employed cleaner for a few years now. No, I am not uneducated, and yes, I do it by choice.:)

In my experience, cleaning a persons house is a very personal thing. You are entering someone's HOME, the place they lock themselves away at the end of a long day, and you, as a cleaner are coming in and trying not to disrupt anything whilst doing a proper job. The this does not work properly unless there is a proper working relationship between the cleaner and the customer, and both parties have to feel comfortable.

I have left homes in the past when they have had a blatant disrespect for me... and I'm not afraid of a bit of dirt!
Reasons for leaving have included;

• People leaving their toilets unflushed 'because the cleaner can do that'.
• A diabetic leaving their (accumulating!) needles on the bathroom counter.
• General nastiness, people treating me like I'm a lesser human being because of my chosen work career.
• Leaving a completely trashed house for me to clean week after week.
• Used sanitary products undisposed of, left for me to deal with. Blatant disrespect.

Some people need more than a cleaner, they need a slave - and a lesson in human decency.

Now, although I have come across some pretty horrific customers, I'd like to tell you that my current customers are wonderful. They are kind to me, leave their homes ready to be cleaned, and even make me a cup of tea. I have had these customers for over two years, since I started my business. Some are out at work and we never meet, however I keep in regular contact and make sure I go the extra mile by bringing in their mik and feeding their dog if they're going to be home late.

I am a good cleaner because I care about my job. If I don't work, my husband and children won't eat, bills will be unpaid. This is my motivation.
But I also care about my customers because I enjoy working with them! We chat while I'm ironing, they're grateful I'm there, we share laughs and deep conversations and build up great friendships.
Im happy to say that all of my customers are like this, not because I'm lucky, but because Im choosy!

My current customers give me glowing recommendations and appreciate the little extra touches I do, such as staying until the job is finished, rather than rushing out of the door on the dot. I never forget their Birthdays and I always have a smile no matter how I am feeling.

But the customers who I've left will feel differently, they probably think I'm a flake, someone who doesn't stay in a job for long, someone who doesn't care.

Both opinions are correct.

If I'm able to work for someone who is kind, I will do anything I can to help them, and I enjoy it. I don't care how much of a job it is.
If someone treats me horribly, I will give my notice and leave, because I don't have to, and don't want to put up with it.

Sorry if I've gone on a bit here, but what I'm trying to say is that please don't give up on cleaners. If you need some help around the house there will be someone who will be willing to help you. Maybe try someone self employed who has set their own wage bracket and runs their own business. Cleaners are easy to find, but just like meeting people in every day situations, you need to both get along and enjoy each others company for the situation to be successful. It is your home after all, the place you relax, so you need to be completely comfortable with someone being in it.
The same for the cleaner. If he/she is welcomed into your home and made to feel valuable, he/she will keep hold of you as a customer for a long time!

Hope this helps, good luck. We're not all bad

kpwll

To bmj191,
I enjoyed reading your post it was insightful and full of common sense. I hope you and your clients continue to get the best out of each other.

bmj191

Thank you, that's very kind