Rude Customers >:(

cte1111

s_b wrote: »

you just havent got a clue

gets me people get thanked 57,000 times probably due to a forum glitch yet they come on here and still diss us who work on the front line serving morons
of course we have the last laugh when we put spiders in your burgers and ants under your car seat

treat us with respect or bear the consequentials

ps dont let me serve you because boy will you regret it

The thing is, you would regret it more, as I'm actually a mystery shopper! :rotfl:

Unintentional

Padz wrote: »

Neither do you if you refer to your colleagues as "just" a sales assistant. Beginning to appreciate why you might get a hard time from some of your customers now.

No, The person I was quoting assumed I was just a sales assistant. I don't refer to my colleagues as just a sales assistant.

gunsandbanjos

EycplUK wrote: »

Think some of the above are stupid questions ? you want to try working in the catering section ....................................
Examples from my restaurant ..................
What kind of meat is in your Venison Stew ?
Do you have a Vegitarian Meatloaf ?
Whats in your Steak & Ale Pie ?
and the one that creased me up so much service was on hold for 10 minutes .................
Do you make Bannana Fritters with anything else ? ?????
Give me strength !

I get things like this all the time.

'what do you have on draught?'
'becks, bud and Stella.'
'ok, I'll have a tennents'
Face-palm:cool:

OneYorkshireLass

My main annoyance when I worked in retail - a small, independent shop - was the parents who ignored the sign about food and drink being banned and had their little darlings drop pastry pieces from their Greggs pasty all over the floor and ground the bits into the carpet. I so loved hoovering that carpet ... not.

teddypip78

i work in a branch (main post office) need a camera, like cops on camera-make a good documentary.so rude some peeps,like all retail we have a service standard. most people don't even speak or look at you,just walk in and were supposed to mind read!people think were a public service so come in for everyhthing.And if anywhere else doesnt know the answer eg.jobcentre,tax office,bank send um to us!!!!!

dickydonkin

GIK wrote: »

Why would a real mystery shopper admit to being one on one of the most popular UK websites?

So - based on this post, you can identify this person then?:rotfl:

Get a grip.

I suspect there are many mystery shoppers who use these forums - and you can bet the one above isn't called Mr or Mrs GIK!

dickydonkin

phoneguy wrote: »

The best thing for some scumbag, thicko customers would, I hate to say, be a good smack in the mouth. Sadly, that isn't allowed.

That seems a sensible solution to deal with customers.

dickydonkin

Gingernutty wrote: »

Dickydonkin either you are a WUM, or you haven't had the 'opportunity' to meet the general public on a regular basis whilst wearing some grim, badly designed uniform with a name badge, no back up and on minimum wage.

It's their career choice - if you don't like it - then get out!

arcon5

dickydonkin wrote: »

It's their career choice - if you don't like it - then get out!

That's where youre wrong, a career choice in retail does NOT involve agreeing to be abused and poorly treated. Like any other job they reserve the right to work in an environment free from this.

Based on your logic, if members of society found it acceptable to punch a traffic warden for issuing a ticket, then this is the traffic wardens fault for choosing to work in that job. It's not the retail assistants problem, it's the customers problem for which they should seek some form of professional help!

Techhead_2

dickydonkin wrote: »

It's their career choice - if you don't like it - then get out!

And become un employed while they wait for a job where they don't have to deal with awkward customers? I don't understand your attitude at all.

As a customer I often cringe at the rude, confrontational and egotistical behaviour of many other customers nowadays. Nobody should have to become used to dealing with that.

I find that a polite friendly attitude gets any query, complaint or request sorted much more quickly and efficiently as the person I'm dealing with can get straight to the point rather than waste time on the attitude.