Rude Customers >:(

Unintentional

flimsier wrote: »

I think you could stop after five words and maintain the accuracy in this sentence.


Says a lot about you.



Sorry, what do you get paid for then? Because I call 'asking in the shop' a form of research.


Again, you could have stopped this paragraph after three words.


Nice.



You expect to write something disgusting like this and then expect us to believe...



For what it's worth, I think people who work in retail are in general people who are nice.

I don't think you are. FWIW, I agree with your statement


You're better off not getting paid to sneer at everyone with an attitude worse than the worst 14 year old we sent on work experience.

Thank you for making the assumption that I do this to everyone. This post is directed at the rude people who decide to shop, Not the general courteous people who are a pleasure to serve.

dickydonkin wrote:

As I do a lot of shopping and have worked within retail establishments (albeit not customer facing), it is not just retail staff who have the monopoly of opinions on this subject.

Maybe you should try it for a few weeks, then you'll see how difficult it can be.

And speaking of assumptions...

The original post is too general and I accept there are some customers who can be difficult - as can some retail staff, however, the OP's drivel does her no favours and I suspect many of those defending this rubbish are those who themselves work in retail.

As I alluded to earlier, nobody is forcing the OP to work in retail and as she obviously does not like her role, there is the option to get out.

Certainly if I was her manager and I was aware she showed such contempt for customers, I can assure you she would be out on her @r$e as soon as!

There are plenty of unemployed out there who would jump straight into her job and would likely have a better attitude to those who pay their wages.

Nice job on assuming I'm female based on my avatar. :T

Oh and assuming I'm just a sales assistant based on my opinions of these people. Regardless of job title, a lot of people feel the same way. Just because you're a manager doesn't mean you cannot despise people who are rude to you.

You really don't have a clue.

dickydonkin

s_b wrote: »

funny how when you throw the fishing line out you always get a bite
thanks pal
i did have you sized up right

Not quite innit! You have completely lost me, - oh, and 'I isn't' your pal - sb!

But can't everyone who works in retail who has responded on this thread see the irony?

Most of you are slagging off customers - in some cases in an offensive manner - which is exactly what you are accusing your customers of doing.:rotfl:

Azari

dickydonkin wrote: »

Most of you are slagging off customers - in some cases in an offensive manner - which is exactly what you are accusing your customers of doing.:rotfl:

Yes.

Complaining about people on the basis of the way they behave is perfectly reasonable.

Complaining about them on the basis of what job they do*, their race, creed, or colour, is not.

It's quite worrying that you cannot make the distinction.




* excludes estate agents and bankers.

dickydonkin

Azari wrote: »

Yes.

Complaining about people on the basis of the way they behave is perfectly reasonable.

Complaining about them on the basis of what job they do*, their race, creed, or colour, is not.

It's quite worrying that you cannot make the distinction.


* excludes estate agents and bankers.

I think you have got the wrong person - I have NEVER on this thread made derogatory comments about a persons job, their colour or creed - so get your facts correct before making such accusations - I certainly can make the distinction.

Many are being critical about how customers behave, but you don't know them. They may have some mental health or personal issues that may make people behave the way they do - they may have recently suffered a bereavement - you just don't know, but many on here are happy to complain about their 'behaviour' - which you do as you stated it is 'reasonable' to do so.

I have had comments fired at me on this thread based on the car I drive - an assumption of what job I do, what I eat and what I wear - that says more about the person making the comments than what is incorrrectly stated about me.

Azari

dickydonkin wrote: »

I think you have got the wrong person - I have NEVER on this thread made derogatory comments about a persons job, their colour or creed - so get your facts correct before making such accusations - I certainly can make the distinction.

Oh, good grief!

I didn't say you had.

I said it was OK to comment on people's behaviour - which was what people were doing. You, on the other hand were accusing retail staff of generally 'slagging off' customers - which they weren't doing. They were just complaining about certain types of behaviour exhibited by some customers.

No one came on here and said: "All customers are appalling".

s_b

dickydonkin wrote: »

decent customers dont have a chip on their shoulder either
like you donkin donut:)

zagfles

I used to work in retail and can relate to a lot of this. But from the other side of the coin as a customer, the following really narks me:

Shops closing 20 mins before the advertised closing time. If you want to close at 4:40, then advertise you close at 4:40! Our local shop does this, they won't let you in even for a pint of milk 20 mins before closing.

Staff who reckon that the shop has no responsibility whatsoever if a product you bought fails after the end of the 12 months guarantee. Quote the "Sale of Goods act" and you get a blank look. Ask for the manager, who's equally as blank. Happened to me a few times, last time with a (quite expensive) telly, had to write to the head office to get anywhere, eventually got a refund of about 3/4 of the cost and an apology.

Shops who have prices like £4.99 and give you a dirty look when you pay them £4.99!

Don't get me wrong most staff are great, but just like customers there will always be a minority who give the rest a bad name.

lemontart

I feel your pain op ............good luck for finding a role that you are happy with xx brilliant rant

Gingernutty

dickydonkin wrote: »

Many are being critical about how customers behave, but you don't know them. They may have some mental health or personal issues that may make people behave the way they do - they may have recently suffered a bereavement - you just don't know, but many on here are happy to complain about their 'behaviour' - which you do as you stated it is 'reasonable' to do so.

So what?

This thread started off as a vent from one shop worker about a rough day she/he 'd had.

Many people seem to close the front door behind them and forget their brains, manners, humanity and any sense of decency.

A shop is a peculiar mix of private property made open to the public.

If you behave badly in public, you are judged. Behave badly towards another and you will be judged harshly. Especially by those to whom you behave badly.

The many shop workers who have posted on here have all said similar things - most of the customers are fine but there are a rare few who spoil the day/week/month.

As someone who has worked in a few shops before the days of minimum wage, I know where they are coming from and there is no way on earth I would willingly end up back in a shop.

From the slack a r s e s who forget that shops with thousands of quids worth of stock and tons of heavy metal shelving is not a playground for their screaming kids to the scrotes who wander past the signs saying "No food or drink to be consumed on the premises" with MacDonalds cartons, Greggs steak bakes in the paper bags and Starbucks coffee cups in hand slurping and munching away; to the thieves who help themselves to the testers in Boots to the even bigger thieves who'll open new packets "cos there ain't no tester innit" - I hate them all.

If that's the attention they pay to their surroundings, if that's the respect they pay to the shopworkers and the people around them then they aren't getting my respect.

Shop workers - I salute you.

Dickydonkin either you are a WUM, or you haven't had the 'opportunity' to meet the general public on a regular basis whilst wearing some grim, badly designed uniform with a name badge, no back up and on minimum wage.

Padz_2

Unintentional wrote: »

Thank you for making the assumption that I do this to everyone. This post is directed at the rude people who decide to shop, Not the general courteous people who are a pleasure to serve.



Maybe you should try it for a few weeks, then you'll see how difficult it can be.

And speaking of assumptions...



Nice job on assuming I'm female based on my avatar. :T

Oh and assuming I'm just a sales assistant based on my opinions of these people. Regardless of job title, a lot of people feel the same way. Just because you're a manager doesn't mean you cannot despise people who are rude to you.

You really don't have a clue.

Neither do you if you refer to your colleagues as "just" a sales assistant. Beginning to appreciate why you might get a hard time from some of your customers now.