Royal Bank of Scotland (merged)

Chocaholicspendaholic

Thanks for the warning Stephen!

Quite encouraging to see so many victories though!!

Can i ask - could I reclaim late payment penalties from Next, and just thinking of any other late payment penalties - maybe going through my bank statements these will show up??

What amount is considered unfair??

Cheers

WH39

Hi All

I have been informed that the RBS are snowed under with claims. Stick to the time scale set out in the template letters on this site and you should get a result.

Good Luck.

Stephen_Leak

Chocaholicspendaholic wrote: »

Thanks for the warning Stephen!

Quite encouraging to see so many victories though!!

Can i ask - could I reclaim late payment penalties from Next, and just thinking of any other late payment penalties - maybe going through my bank statements these will show up??

What amount is considered unfair??

Cheers

To paraphrase the tagline to the website's logo above - Free to use. Free of ad's. Free of b*llsh*t.

Anyway, even the OFT’s figure of £12 is still "extravagantly" higher than the cost of automatically administering a late payment. All that happens is that the credit card company’s computer adds the charge to your account. You don't even get a standard letter.

However, as they refuse to confirm the exact cost, the law regards the whole charge as unlawful.

mevthebank

hi!
im a mew poster but have been watching for ages and have had all my inspiration from this site!
I sent my 1st letter on 3/4 and received a reply with the ususal yada yada and so sent my 2nd letter to which I had no reply. I filed my claim with MCOL a couple of weeks ago and the 2 weeks is up on Wednesday for them to reply. Guess what - I havent heard a sausage!!!
Has anyone else come accross this with RBS? I have read loads of posts about people getting offers and I havent had a reply from them about my court claim let alone the letters!!!
Puurrllease reassure me someone?! I have been quite calm about the process up to now but Im starting to get a bit concerned.

Thanx

Lisa

AndyLGR

I sent my £10 for list of charges along with my account number. They have written back, 5 weeks after my request, enclosing my cheque and a reply saying they couldn't find my account with the number I provided.

I know its the right number, but they've asked me to confirm the approx dates it was opened / closed and also my previous address.

Has anyone else had this with RBS?

This may be a stalling tactic by them, but do I have to give them another 40 days from when I return the information they've asked for?

Wiggynut

Hi
I'm considering claiming back charges from my RBS Credit Card.
I have a large credit limit and I'm up to the limit .

Has anyone managed to reclaim their charges and continued to use their card? If they get stroppy can they demand all their money back? :eek:

Or can you set up a 'payment plan' with them???

any info would be very useful.. thanks

My friend was also wondering this as she owes a credit card a large amount of money and is worried.

ChargeHater!

Hi,

Can someone tell me what address I am to send my claim to for RBS?

I am planning on sending my request for £2652 today- will keep you posted on my progress!!

Thanks

:-)

Wiggynut

Royal Bank of Scotland;

Data Protection Team
36 St Andrews Square
Edinburgh
EH2 2YB

This one is for the 1st & 2nd letter

Edinburghlass_2

Wiggynut wrote: »

Royal Bank of Scotland;

Data Protection Team
36 St Andrews Square
Edinburgh
EH2 2YB

This one is for the 1st & 2nd letter

No this address is only for the Data Protection letter asking for the info/statements. Send off to your local branch for them to forward to the correct department or search this thread for the Customer Service address which is mentioned several times.

Wiggynut

I went to the original thread with the list of all the steps ie: where to send the 1st & 2nd letter and it gives this address.

ROYAL BANK OF SCOTLAND PLC
36 ST ANDREW SQUARE
EDINBURGH
EH2 2YB

or

ROYAL BANK OF SCOTLAND PLC
RBS Litigation
1 Princess Street
London EC2R 8PB

which I would have thought means you can send to either!??!

from this thread http://forums.moneysavingexpert.com/showthread.html?t=400981