Royal Bank of Scotland (merged)

jennimcr

Hi all

I am currently claiming back my charges through RBS. I sent the 1st letter on the Jan 15th. Got a letter saying its being dealt with and the statments will be with me within 40 days. Can i push my claim through by ringing someone? I Would take less if they offered now, need the money now not in 6 weeks time. I am currently calimimg back my partners creditcard charges to. Agreed amount of lending was £600, he used then was a bit skint and didnt keep up with payments he was slammed with massive charges. To be exact, on a origional amount of £600 we have paid back £1100 and they STILL want £2500 in charges what a joke!!! I am also claiming back from his current account with Halifax, this was his credit card company too. One Big Lesson, NEVER bank with HALIFAX!!!! I am now doing all my brothers charges for Barclays Bank and Barclaycard!! I need a medal im getting confused. Anyway is there a number for the RBS i can contact to apply a little pressure as they certainly have to me in the past, what a bummer the roles have reversed!! Any sucess stories would be greatly appreciated as my brother is still slightly sceptical of this whole have your money back lark!!!

Ta Jenni

4236perkins

batty_uk wrote:

Hi quick update

I have sent letter to RBS staing I want to claim back my charges which totalled over £4000.

Reply was sent offering me £677 NO DEAL!
I sent letter saying no thanks and i will take you to court.
Reply was sent offering me £2452.00 but they take no responsibility, liability etc ect and future charges stand.

NO DEAL!

Next step...............on line court application here I come :-)
:rolleyes:

Hi - Im now going to proceed with court action with the Royal bank of Scotland, Did you use the Small claims 'Moneyclaim' system as mentioned on this web site? Im not sure if I have to comply with the England Small claims or the Scottish rules?? When I entered the RBOS address (English address) in Moneyclaim it stated this was not in England!!!???

WELSH-DRAGON_2

I just received my letter off RBS acknowledging my request for refund of my bank charges and they said they are looking into it. If I don't hear within the next week I will be issuing my 2nd letter.

Fingers crossed this one goes as smoothly as my first claim which was with HSBC which was successful

Welshy x

jennimcr

Edinburghlass wrote:

Phone the bank and ask them.

Hi yuo seem to be the guy with the most answers so here goes. Iam currently trying to claim back charges from RBS. Sent 1st letter requesting statements on Jan 15. Then got a letter abck bout 2 days later saying that they are on the way to me. Still no statements, i am the usual impatient typw of girl really!! So i rang today to see if i can push it through but they hit me with a brick wall(what a suprise), what i can i be doing to move things along, anything?? How easy do the cave in? I am claiming back bout £1500 just for over my overdraft limit??

Cheers Mate
Jenni

Edinburghlass_2

In fact RBS seem to be quite easy to deal with according to other users, however I guess it all depends who you get on the phone. Try again at a different time of day perhaps.

hhslat

I sent the 1st letter claiming charges and interet of about 4k and didn't hear anything within the 2 weeks. I gave them a call at the 0800 number and they were helpful and acknowledged they had received the claim but it could take up to 8 weeks from when they received the letter.

Am I better off letting the 8 weeks pass, or try and speed it along?

Anyone else been down this route?

Cheers

jill7286

hhslat

I phoned the 0800 number yesterday and got the same reply. I'm going t ogive them another week and if i've still not heard anything i'll send the next letter.

p.kane1981

Hey Guys, i have just applied to moneyclaim for £680 from the rbs. i have sent the two standard letter and i had no reply so money claim was the next step. can anybody give me some information what happens next ????, thank you

John_G66

Sent my original letter to RBS by recorded but got no reply, so sent off my LBA giving them 14 days or I will sue, still no reply. So phoned today they said they are snowed under and it could take a few weeks. I am obviously ignoring that and am about to start an MCOL. My wife has tonight double checked our statements and it turns out that they gave £350 back in charges in 2001. Trouble is I included this £350 in my original claim letters to RBS. Shall I carry on with MCOL and obviously deduct the £350, or start from square one with RBS again. Whata you guys think.............

Edinburghlass_2

I'll shift this into the RBS thread as if you read some the posts in their you'll find that RBS are responding favourably if you give them a bit of time. Thats not to say a few weeks but another phonecall next week might help.

If you go to MCOL you will need to take off the returned fees as they will check.