Royal Bank of Scotland (merged)

shaunybhoy

sho_me_da_money wrote:

Hiya beautiful (not flirting honest!)

Ive called and spoke to very kind representative. He said he is in receiptt of the claim and will dig out the paperwork. Once he peruses the documents, he will call back tomorrow to confirm of any updates.

As a general note to the posters, it is advisable not to get too pushy with the bank i.e. litigate the matter as soon as the timeline is over.

Be patient, allow the time to pass and then possibly follow up on an amicable basis.

well said m8 i didant have any problems over the phone with the rbs relations team they went out there way to sort it there and them for me so cant compalin

Edinburghlass_2

sho_me_da_money wrote:

Hiya beautiful (not flirting honest!)

You flirt all you like, you're making an old lady very happy :j

As a general note to the posters, it is advisable not to get too pushy with the bank i.e. litigate the matter as soon as the timeline is over.

Be patient, allow the time to pass and then possibly follow up on an amicable basis.

Totally agree

Edited to add, Happy Valentines Day :kisses2:

leannewood3

Hi all,
After sending my second letter to RBS by recorded delivery I finaly received a response. I was asking asking for £744 in bank charges to be refunded and within days I was sent a letter back offering me £810. I would just like to let everyone know how useful this website has been to me. I would also like to thank Edinburghlass for answering questions that I had. I hope that others are sucessful like I was.

Thanks again

Edinburghlass_2

I'll pop this into the RBS thread as it seems RBS are paying out if people just bide their time

Can you post your success in the Success Stories thread!

sho_me_da_money

You too aswell

I think you need to add me on msn or sumthing.....haha

tectmum1

well down my bank the halifax is the side kick of the RBS they owe me £1.400 but only oftered according to them £851.00 so i will meet them in court!!!!!
good luck

leannewood3

Will do. Thanks once again.

Edinburghlass_2

tectmum1 wrote:

well down my bank the halifax is the side kick of the RBS they owe me £1.400 buy only oftered according to them £851.00 so i will meet them in court!!!!!
good luck

Halifax is nothing to do with Royal Bank of Scotland but is now HBOS aka Halifax Bank of Scotland.

WELSH-DRAGON_2

Well I sent my 1st letter recorded delivery today to RBS claiming back £871 from a closed account.

After having a successful outcome with HSBC I am hoping this one goes just as well

Welshy x

sho_me_da_money

Relax it out guys,

Its easy to get upset at the bank.

You will get a more respectful response to a respectful approach.

Regarding the conversation i had with RBS, they do not seem to have a problem paying out what they owe so long your not going to be an a$$ clown about it. Treat others the way you want to be treated yourself.

If RBS made a mistake by taking a fiver from you then i am sure when you explain it to them, they will be happy to refund you buddy.

Try not to get tough. Remember this is a lawful procedure therefore on the the balance of probability you will be treated fairly and paid what is owed.

If you start huffing and puffing, your approach will do you no favours other than make you an author of your own misfortune.

I just got stabbed in the heart by cupid, hola hola. haha