O2 Upfront for Life - Free Upgrade

dadon789

i dunno bout u guys but i gt my upgrade recently, got a beautiful w760 free of charge

haveagoade

Did anyone get the £50 compensation that I fought for for them not allowing pufl customers to change between puffl tarrifs once a month for life.

200mins or 50 xnetworks or txts

http://forums.moneysavingexpert.com/showthread.html?t=31156

ilikepoints

Done some research on this years upgrade.

O2 are trying to get people off oldr tarrifs by the look of things.

therefore there are NO free handsets available instore on legacy tarrifs. However, you can still get a pretty decent phone if you pay a £50 fee so still a bargain.

The best option is to upgrade online - plenty of free handsets there.

Just make sure you don't upgrade over the phone - that option never works.

virgin11

Had something called net 50 on o2 now being charged 15 pounds per month .O2 telling me new system has been installed and this contract(pay upfront for life) has been terminated ,anyone help on this.

KeithP

What help are you looking for?
All you have done is state some facts.

Btw, welcome to the forums.

infiniti

not sure of the specifics of the pay upfront for life however would try and speak to someone in complaints and they may handle more effectively. think you can initiate a review by emailing the facts to: complaintreviewservice@o2.com

there is also an o2 representative somewhere on the forums whom you may be able to discuss with

hth

millie

I am also on this tarriff how did they inform you about this change because I have heard nothing about any changes.

virgin11

Thank you for your help.I was offered an upgrade phone in December and now notice as of this month £30 charges for this and last month(2 x £15). I repeatedly asked if this would effect my contract and was told no it was only a phone upgrade Have taken your advice and contacted review service see how things go now.

Edinburghlass_2

I've popped your thread into this previous one with users who had this contract and in post 83 you'll find a link to the first thread about it.

Garetha

virgin11 wrote: »

Thank you for your help.I was offered an upgrade phone in December and now notice as of this month £30 charges for this and last month(2 x £15). I repeatedly asked if this would effect my contract and was told no it was only a phone upgrade Have taken your advice and contacted review service see how things go now.

Thanks for the warning :eek: I was going to try for an upgrade next month
Please let us all know the outcome of your complaint.