Selective International

VIJAY_FROM_KENT

chelle wrote: »

I have used them in the past with no problems, but now notice you send cheque as payment (which I did), and filled in the booking form straight away.

I have had no collection, (for 3 days), and filled in 3 booking forms, emailed them via the contact a seller, and emailed them direct.

I will not be using them again, if they cannot provide the service they are advertising.

Chelle

Not good... At least they havent got your money and your parcel like they have with me! :eek:

roses

Has anyone had any luck contacting these guys yet? They are still not answering their phone. However they are giving out Ebay feedback so it seems someone is at home.

Has anyone used them recently? They say they now accept Paypal. If I pay via Paypal, is my package likely to be picked up? Their feedback is still looking comparatively good.

VIJAY_FROM_KENT

roses wrote: »

Has anyone had any luck contacting these guys yet? They are still not answering their phone. However they are giving out Ebay feedback so it seems someone is at home.

Has anyone used them recently? They say they now accept Paypal. If I pay via Paypal, is my package likely to be picked up? Their feedback is still looking comparatively good.

Still nothing with regards where my parcel currently is since it was picked up and heading back to their offices... :mad: :eek:

TKPeters

Due to high amounts of fraud with our services through the use of Paypal, We no longer accept this method of payment. However the same level of service will be provided on the basis of trust.

I guess they've had too many chargebacks with Paypal

I wonder why they haven't looked at offer something like Nochex as a payment option, if they don't want the direct cost of accepting Credit/Debit cards

isayoldchap

I have IM Kevin again now at 12.30.Someone was there.Problem is he may not want more customers and part of his service is probably not to deal with problems when they arrive.

I do hope he can sort out your problems guys and give you some answers.Funny that I have used 'problem ' a few times.

VIJAY_FROM_KENT

isayoldchap wrote: »

I have IM Kevin again now at 12.30.Someone was there.Problem is he may not want more customers and part of his service is probably not to deal with problems when they arrive.

I do hope he can sort out your problems guys and give you some answers.Funny that I have used 'problem ' a few times.

My problems (still):

• My parcel has been picked up to be taken to Kevin's office and I dont know if it has arrived with him
• I have no idea if my parcel is on its way to India
• I paid for my parcel to go to India on 4th April and now a month has passed
• I dont even know where my parcel currently is!
• I have had no response to my daily emails for the last 2 weeks
• I have had no response to my daily phone calls/answerphone messages for the last 2 weeks

mx3121

Sorry. Am a newbie...so havn't completely found my way around this website/forum yet! Anyway am expecting a parcel from someone I brought sumit off on ebay and this guy claims to use this 'Selective International'. However its been over a week and a half since they posted it and it was a 24 hour delivery! I tried calling this company's phone number which the seller forwarded me but all I ever get thru to is an answer phone! grrr! Any suggestions!? Saw in previous posts his number has been forwarded thru IM... will this actually get me thru to them!? Anyway many thanks guys!

VIJAY_FROM_KENT

vjain wrote: »

My problems (still):

• My parcel has been picked up to be taken to Kevin's office and I dont know if it has arrived with him
• I have no idea if my parcel is on its way to India
• I paid for my parcel to go to India on 4th April and now a month has passed
• I dont even know where my parcel currently is!
• I have had no response to my daily emails for the last 2 weeks
• I have had no response to my daily phone calls/answerphone messages for the last 2 weeks

Not only do I still have no answers to the above, but also now the company that I work for (where the parcel was picked up from) has received an invoice for the parcel from TNT!!!!!! :mad: :eek: What the hell can I do? I have no parcel, no knowledge of its whereabouts, nobody replying from Selective International and an invoice from TNT....

isayoldchap

Some of you may have heard of Selective,a courier, that operates on Ebay.While their rates are low,but not always the lowest,their customer service appears invisible.Whilst I have not had any problems with them,it seems from reading other forum members posts on here,that if something goes wrong you are on your own in sorting it out.
I also see they don't accept paypal anymore.
I still have three credits remaining.If things go wrong when I now order a collection,can I go ahead and claim a refund,as I paid a few months ago through paypal?
Also as I will only be using one credit,can I claim the other two as a refund?

http://forums.moneysavingexpert.com/showthread.html?p=5091972#post5091972

isayoldchap

Whilst he is there through IM he wishes not to respond.I have posted a thread in the Ebay section about unused credits from him.