Registry cleaner

closed

Still using mcafee?

debitcardmayhem

O_o wrote: »

These is not evidence there is a problem with his internet speed. Nothing he will do will improve it it would be mad to reset it.

He asked about getting into his router, I suggested possible password combination, he then asked about retrieving it, I said

You could reset the router to factory defaults, but I would not recommend that unless you know what the settings are for MAAF ie the usename and password for the connection, I don't suppose you still have the documentation sent to you with the router? plus there is no guarantee that the defaults are admin and admin. (or admin/epicrouter) . Does the router have a sticker on it saying which model it really is (oh and look see if there is a password on it too , often on the underside)

I suggested not doing that unless he had the documentation, my post was in response to his request , and I have no reason to question his need to access his router.

dixie_dean_2

closed wrote: »

Still using mcafee?

No, some wise owl told me to use avast!;)

espresso

dixie_dean wrote: »

No, some wise owl told me to use avast!;)

People trying to help you would not need to keep asking questions if you posted a full HJT log!

dixie_dean_2

Ok, I have a broken ankle so checking the router will have to wait till the wife comes home. I realise there are several things it could be and really appreciate people helping eliminate some. IT at my wife's work said that calling a shop and saying the computhr was slow was like calling a garage and saying the car's making a funny noise. I think thus far we have checked for viruses and at least on a basic level it seems good. I have used ccleaner and cleared a lot of crap, as much aspossible for a beginner to do easily. Next two issues touched on are the internet and the hardware itself. Internet i will try and sort tonight by getting into the router. Moving on to the computer, was mentioned earlier in this thread that maybe i need to install some extra memory. The computer is a toshiba. not sure of model, some info has rubbed off but says "satellite pro l300-153". On task manager, processes, it shows memory as 1013mb. Any comments on the computer itself?

For what it's worth, since doing ccleaner it seems a lot better. Also, i never (well, very rarely) clear cookies, browsing history, etc and have autocomplete and stuff like that turned on - so is that something i should do weekly/monthly or what?

Cheers.

dixie_dean_2

espresso wrote: »

People trying to help you would not need to keep asking questions if you posted a full HJT log!

Ok, I'll do it! I got past that stage of the sticky last time and the reason i wasn't keen to do it again was that it took ages to figure out and then there was little feedback. I'll do it now though, cheers.

dixie_dean_2

Hmmm, i got some error message when i tried to run it. it said for vista, right click and run as administrator. that isn't an option when i right click. not it has vanished from my screen but when i try and open it it says hijackthisis alreay open?

debitcardmayhem

Minimise all windows and HJT Will probably show on the status bar. My Vista is very rusty but press shift and righ click on the Icon may give you the option to run as.

dixie_dean_2

Hmmm, cant see it. Shift and right click did bring the option but says is already running.

debitcardmayhem

Ctrl-alt-del start task manager and end process then for HijackT, or right click on status bar task-manager