INest or BH Systems

pamknight99

I am another victim of Mr Hussain.

Fletck

I ordered a MP3 player from inest last week and noticed that the money was taken from credit card the day after. I have tried numerous times to ring them but the phone is never answered, I have also emailed them numerous times as the item is a present for a birthday. If this is not resolved I will have to go down the line that some of the other postings on this site have. As yet I have no items.

ian63

Well, well,looks like everybody is having trouble with this site (Inest BH Systems) ordered a microhi fi and since they took my money ,zilch! nothing it's not a problem to me as I will claim it off my credit card company but if they are not going to supply say so.

Then I can get the hi fi elsewhere , have reported this to no avail as he / she is still operating and taking peoples money.

Is there any way we can stop this company doing this to other people perhaps if we had someone who lived local to this company who has bought something from them ,perhaps we could get them to go round there, or better still report to watchdog on TV.

From one who is cheesed off

bowders

I ordered a DAB radio over two weeks ago. It still hasn't arrived, I've had absolutely NO response from the four emails that I've sent, plus they don't respond to calls. I paid on debit card and my bank tells me I have to fill in a form and then if I get nowhere wtih that pursue it through the small claims court. unbelievable.
does anyone have any advice?
I called my local trading standards today who have logged my complaint - I can't believe that BTS haven't got onto them yet.
DO NOT BUY FROM THIS COMPANY THEY ARE CRIMINALS

Billybigfish

I was directed to the iNest web site via Ebay,so was under the impression that it was an Ebay sellers shop - it isn't -so I placed an order for a DAB radio.After three attempts at e-mail contact,I decided that I would enquire about my order via the telephone only to discover that the number given on the web site is a direct line to the Starship Enterprise :eek: well at least that's what it sounded like to me!On the rare occasion that I managed earth contact,I was told to "try again later" That's when I started doing a "google" and to my horror;) discovered this forum:money: Realising that this guy is more than likely a "crook" I decided to try playing him at his own game!
I e-mailed to say that I was keen to buy an LCD TV (£850) from him but was having doubts about giving him my order given that he had not managed to deliver my radio!
Within 12 hours my order had gone from "pending" to "posted" and inspite of the incompetence of ParcelForce I managed to collect my radio from the post office this morning!Would you believe it actually works too!:j

Oh and if you're reading this Mr Hussain,I do want a TV,but not from you!:p

oldrock

This company has moved across the road into West Brom,so Trading Standards Birmingham are no longer interested.I phoned West Brom and was told to contact my own Trading Standards Office in Manchester-I did-They are not interested,neither are West Brom.I was told to contact the Consumer Rights on 08454 040506,I must admit they were very helpful.I have now written to BH Systems,telling them that I am covered by the 'Sale of Goods Act'(which covers your goods for 6 years) and that I require a refund into my account immediately and that when the money has been refunded his goods are ready for collection,I wait for 14 days,then if no reply I have to contact the Consumer Rights office again,OH the letter must be recorded.I have also contacted my Card Company.
I hope this info is of some use to you all

Jan21_2

I bought 8 DAB Radio/CD players for my workplace (a school). I was disgusted at the state of the items. Not one of the 8 players was complete with everything that should have been in the box. There were missing instruction manuals, ariel leads, 2 of the players were filthy and faded by, I presume, the sun. I returned 2 of the units with a letter asking for a refund. I have the Royal Mail proof of delivery. I have since emailed twice, written a further recorded delivery letter which has now been returned by Royal Mail as iNest have failed to signed for it. I then sent a further letter by ordinary mail. I have had absolutely no response ..... surprise, surprise! I am about to contact the credit card company for advice. This company is a joke! They shouldn't be allowed to trade and rip off all these people. I wish I'd seen this forum before ordering from them. I have been well and truly 'had!!!'

robson2

March 07 stereo arrived did not work and damaged. no response to email or letters. recorded letter was delivered but no response. Got advice from local trading standards and consumer direct.
eventually a Hussein rang in November to arrange pick up by PForce. They took it and he now claims to have tried to refund to my credit card. This did not go through so he now promised a cheque in mid Dec - still not received.

I will now try credit card co. although my claim is £68 and min is £100 I believe.

gibby

http://www.unbeatable.co.uk/retailerreviews.asp?id=314577

has lots of reviews of these rogues

if you have a probelm do complain to Protx who take the card payments
as once they lose their Merchant Account they will have trouble getting another due to the amount of CCJs they have

G

sally80turner

Purchased a DAB radio from iNest and it arrive the very next day...... looking good. I then opened it to find the packaging was tatty and the lid didn't even shut. Then to my horror when I lifted the lid it was clear for all (including the person who packed it up) to see that it had a scratch on the front and ink which wouldn't come off. As this was a birthday present it was hardly ideal. I returned it the very same day by special deliverly and....... you guessed, it still sitting at the post office waiting to be collected and there was no one at iNest BH Systems to recieve it :mad: :mad: :mad:. I have tried to call and have sent several e-mails but no joy.

Thanks for the tip Gibby will definately get onto Proxt as iNest BH Systems (and whatever name they may be next week) need stopping.

Thanks too oldrock will give that avenue a go if I ever see the radio again.