Seller asking me to pay more for a BIN - help please

vax2002

The transaction closes upon receipt of the item, wait if the item arrives, ignore them from there onwards.

MyOnlyPost

Ludovico is absolutely right. A bid at auction forms a legally binding contract which both parties are legally honoured to complete the sale. Goods sold at auction however are not covered by the DSR's, in fact they are specifically exempted.

However goods sold at a B.I.N. are no different to goods sold on any e-commerce website and a supplier does not have to sell at the advertised price if there is a mistake in the pricing. A contract is not formed until the goods have shipped. Once a supplier has shipped the goods it is assumed he has checked the price and has concluded the sale.

In the case of the OP, if the goods have shipped you do not have to pay any more and the seller has no legal grounds to get any more from you. If however the goods have not shipped then the seller is not legally obliged to sell them and is quite within their rights to cancel the contract of sale and refund you your money, and then offer the goods for sale at a higher price.

The 2nd scenario should be considered when leaving feedback. If the seller has made a genuine mistake and cancelled the contract of sale as he cannot sell the goods at the advertised price, regardless of how annoyed you may be to have missed out on a bargain you should remember he has acted legally and honestly. He has in no way attempted to deceive you.

Many times on here we post about giving buyers the benefit of the doubt, but very rarely do I see posts giving sellers the benefit.

purplepatch

Wow, so many replies, thanks :j

Well, the item was BIN for £4.99 and should apparently have been £29.95 and I bought two, so a fair difference but not hundreds.

I have now received a refund from them - they said that they had contacted ebay themselves who had said they could cancel as it was a genuine error.

Anyway, I trust that I still have the right to leave him negative feedback once the appropriate number of days has passed and that by cancelling the transaction I don't lose that opportunity? I appreciate he has done nothing to deceive, but he is a power seller and I feel that he should have swallowed the loss. I know that when I sell, I check and doublecheck everything in my listing and if I did make a mistake then I would take it on the chin.

Hey ho, you win some, you lose some.

purplepatch

hermum wrote: »

No they shouldn't but there's not really a lot you can do to make them sell at the price you paid.
I would refuse a cancellation & open an INR.
You can then leave FB.

Or do I need to do this? (What's an INR btw?:o)

sharpy2010

purplepatch wrote: »

Anyway, I trust that I still have the right to leave him negative feedback

He made a mistake, and would have lost out to the tune of £50 by sending the goods, which is a fair amount of money in this day and age.

And all you can think about is leaving a negative feedback to really harm his business.

Never made a mistake have you?

Selfish.

pulliptears

sharpy2010 wrote: »

He made a mistake, and would have lost out to the tune of £50 by sending the goods, which is a fair amount of money in this day and age.

And all you can think about is leaving a negative feedback to really harm his business.

Never made a mistake have you?

Selfish.

Seller made the mistake. OP bought in good faith.

Seller should have negotiated a discount not lie about dispatch then refund the payment.

purplepatch

sharpy2010 wrote: »

He made a mistake, and would have lost out to the tune of £50 by sending the goods, which is a fair amount of money in this day and age.

And all you can think about is leaving a negative feedback to really harm his business.

Never made a mistake have you?

Selfish.

Never left a neg before actually and I might change my mind in the fullness of time. I was just asking the question, so thanks for the selfish accusation.

And no, I haven't ever made a mistake on ebay :A

bungle4by4

I'd leave a negative, and chalk it up to bad luck.

but i'd still leave the negative, after all, its hardly been a positive transaction has it.

steven0121

Hey, Its Christmas, yeah give that naughty power seller a negative, hopefully he has young children that can easily be sent out to work for a living if this genuine mistake cost him his business!

Merry Christmas!

hermum

purplepatch wrote: »

Wow, so many replies, thanks :j

Well, the item was BIN for £4.99 and should apparently have been £29.95 and I bought two, so a fair difference but not hundreds.

I have now received a refund from them - they said that they had contacted ebay themselves who had said they could cancel as it was a genuine error.

Anyway, I trust that I still have the right to leave him negative feedback once the appropriate number of days has passed and that by cancelling the transaction I don't lose that opportunity? I appreciate he has done nothing to deceive, but he is a power seller and I feel that he should have swallowed the loss. I know that when I sell, I check and doublecheck everything in my listing and if I did make a mistake then I would take it on the chin.

Hey ho, you win some, you lose some.

You can open an INR, item not received, 7 days after paying.
If you agree to a cancellation then I don't think you can leave FB but I could be wrong.