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Anyone had experience of a company/solicitor doing the work of reclaiming? (merged)

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  • gardiner_2
    gardiner_2 Posts: 72 Forumite
    just writing this to ask if any 1 out here has used

    to reclaim there charges as i went thro them because the job i do im never sure when at home or not,there web site says they do every thing for you for 10% which i am prepard to give them as saves me riting back and fore the bank cause of my work
    they promise you that u can check ur claim 24/7 online which i have done manny times and its always the same!!!

    Statements Requested

    We have requested your last six years of statements from the bank. The bank has up to 40 days to return this information. Please check the status of your claim each week for progress.
    the date is says the claim was Created: 17/02/2007 22:04:29

    i have emailed them with no information back!! and i did fone them this morning and the guy on the fone said !!!oh yes we were going to send a email at the end of the wk as the bank of scotland arnt being helpfull:confused:
    so i told him they arnt either as thats long past the 40 days mark and i was told to wait and read the email


    so does any 1 now if i can try and claim back myself!!if ive got a claim going thro with that crowd??

    ***Board Guide note, website removed as per previous posts***
  • Beate
    Beate Posts: 3,522 Forumite
    Part of the Furniture Combo Breaker
    To be honest, nothing these companies do you couldn't do yourself, and cheaper AND quicker. Read your contract with them what it says about cancelling them if you are unhappy with their services.
    Reclaimed thanks to this site:
    £175 Abbey Mortgage Repayment Fee, £170.03 Capital One Bank Charges £418.07 Lloyds TSB Bank Charges, £2,671.55 Mis-sold Endowment Policy, all for OH
  • slackmamf
    slackmamf Posts: 7 Forumite
    i am using *********, it has been over 40 days now and dont seem to be giving me a proper update, all i get is an automated message,,has anyone else dealt with this company and roughly how long does it take for the alliance and leicester to pay out,,i am getting fed up of waiting now
  • trisha
    trisha Posts: 488 Forumite
    I have just had a phone call, (actually a recorded message which starts playing as you pick up the phone)
    A person called Simon Hubbard said he had some good news for you if you phoned this number :
    08000517733 (which I didn't do)
    I googled for it and apparently it is someone telling you how to reclaim your bank charges, whether they are making money from it or just getting your bank details, I have no idea, can anyone enlighten me on this ?
  • bengal-stripe
    bengal-stripe Posts: 3,354 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I had that same phone call yesterday; didn’t even listen long enough to get the number. Once I had realised it was a recorded message and the chap kept on talking regardless, I hung up.

    Just forget it.
  • justlaugh2
    justlaugh2 Posts: 245 Forumite
    gardiner wrote: »
    just writing this to ask if any 1 out here has used
    so does any 1 now if i can try and claim back myself!!if ive got a claim going thro with that crowd??


    I started off by using a company and got fed up waiting for them to contact me, and when i phoned them they treated me like i was impatient and stupid.
    I had signed a contract with them so was worried about how much I would have to pay them if i cancelled my agreement with them. In posts 125 and 126 in this thread i have posted the letters that i sent to the company and bank.
    I received a reply from this company stating that they are still entitled to 25% or £500 whichever is greater, but they would be willing to accept £350!! I have chosen to ignore this for now and see if they chase me for it.

    Good Luck
  • This number phoned, I picked it up and it was automated, but made to sound like someone had actually left a msg. It said that there was some import news for me and to call 0800 0517733. If I needed the number I should listen to msg on bt's 1471 service!

    I am pretty certain that this a scam, but since it's a freephone number, does that not mean that this number is registered? Is there no Quality Control. when these numbers are arrange. Or checks?
    :mad:

    Hopefully the more people who add threds the more people will be aware!

    P.S TPS does not work they still phone regardless?
  • tunesurfer
    tunesurfer Posts: 212 Forumite
    100 Posts
    I rang the company that is supposed to be dealing with my claim the other day and she said they would email me with details of how far the claim is going - today I rang as I didnt get the email and all the phone lines are now not working (4 differrent numbers).

    Edinburgh lass keeps deleting any mention of companies so I cant disclose the name of the company it seems but how do I get to discuss with other people who may be using the same claim Co as me.

    If they have started the claim it will now be almost impossible for me to take it on as the bank will surely use this as an excuse saying they cant contact the company for dis-instruction verification ect.

    The company I used was one that Martin mentioned a while back in one of his mail shots and was supposed to be accredited.
    Aint got a signature - as I cant think of anything world wisely to say.
  • justlaugh2
    justlaugh2 Posts: 245 Forumite
    tunesurfer wrote: »
    I rang the company that is supposed to be dealing with my claim the other day and she said they would email me with details of how far the claim is going - today I rang as I didnt get the email and all the phone lines are now not working (4 differrent numbers).

    Edinburgh lass keeps deleting any mention of companies so I cant disclose the name of the company it seems but how do I get to discuss with other people who may be using the same claim Co as me.

    If they have started the claim it will now be almost impossible for me to take it on as the bank will surely use this as an excuse saying they cant contact the company for dis-instruction verification ect.

    The company I used was one that Martin mentioned a while back in one of his mail shots and was supposed to be accredited.


    Hi tunesurfer,

    I started off with a company, which didnt seem to get anywhere, I sent the company and bank letters stating that i am cancelling the agreement with them and that all correspondance should now come direct to me. ( have posted letters on this thread a few pages back!).

    But be careful, as if you signed a contract you may still be liable to pay them a percentage of your future refunds.

    I am more than happy now that i am doing this myself, and have just requested judgement by default against lloyds.

    Have a read of the letters i wrote to bank/company

    Good Luck
  • justlaugh2
    justlaugh2 Posts: 245 Forumite
    Letters on page 7 of this thread.
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