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Anyone had experience of a company/solicitor doing the work of reclaiming? (merged)

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Comments

  • magpiecottage
    magpiecottage Posts: 9,241 Forumite
    1,000 Posts Combo Breaker
    steveliu wrote: »
    Has anybody got the address for the ombudsman, I want to send a complaint about Banksmart
    There is NO ombudsman to complain to about Banksmart.

    You can only complain to the Ministry of Justice about them.
  • MaureenB30
    MaureenB30 Posts: 12 Forumite
    Hi
    If anyone has/is having issues with these people can you please send me a private message about it.
  • RWILSON_2
    RWILSON_2 Posts: 1 Newbie
    I'm dealing with a company called Bank Smart and they have said I owe the £200 for recovering my ppi. They haven't recovered any money so where do I stand
  • Nasqueron
    Nasqueron Posts: 10,817 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    RWILSON wrote: »
    I'm dealing with a company called Bank Smart and they have said I owe the £200 for recovering my ppi. They haven't recovered any money so where do I stand

    Write to them and ask them what basis the charge is on - complain about the harassment for payment if you have not had a refund.

    If they keep going, complain to the Legal Ombudsman

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

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