What Security do you use?

dipsy81

This McAfee is really getting me down now, only because I don't know what it is telling/asking me.

It now says "Potentially Unwanted Program Detected. Name is Adware-WebSearch and to remove this program.

I haven't gone on a web site called Adware-WebSearch!!!

Does anyone know what this means and what I should click on please?

My choices are:-
Remove this program
Trust this program
Close this alert

I would be inclined to close the alert if nobody answers me. So please do hurry anybody who has the time to reply.

aliEnRIK

dipsy ~ remove the program

then ~
Download MALWAREBYTES (Make sure you click 'DOWNLOAD NOW')
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
UPDATE and FULL SCAN
Post the log here AFTER youve deleted everything it finds

dipsy81

Thanks AlienRik

I have removed as you said.

Won't downloading Malwarebytes interfere with my McAfee?

aliEnRIK

No ~ perfectly safe (And far better than mcafee id finding things)

dipsy81

Thanks will do.

dipsy81

Oh my God i have hundreds. I have saved it but not "Remove Selected". You said to put the log here. How do I do that please? I have just had to take a tablet for a big headache no kidding.

I have just gone to cut and paste it on here, but it has my full name on it in parts.

Have removed selected , it said not all had been removed and closed down pc and restarted. I didn't read it properly when i shut all programmes down. You said to do a full scan but i only did the quick scan. Will this be sufficient do you think?

How often do you do this scanning please?
May i say a big thank you for helping me.

dipsy81

Yes Sir. (Thanks what would we do without people like you?):o

So do i leave this post open as it said to close all programmes before starting?

aliEnRIK

dipsy81 wrote: »

Oh my God i have hundreds. I have saved it but not "Remove Selected". You said to put the log here. How do I do that please? I have just had to take a tablet for a big headache no kidding.

I have just gone to cut and paste it on here, but it has my full name on it in parts.

Have removed selected , it said not all had been removed and closed down pc and restarted. I didn't read it properly when i shut all programmes down. You said to do a full scan but i only did the quick scan. Will this be sufficient do you think?

How often do you do this scanning please?
May i say a big thank you for helping me.

Open malwarebytes and goto LOGS . Copy and paste the log (Split into sections)

Now the name thing is upto you but im pretty sure WHATEVER your name is there will be literally hundreds of you throught the british isles so I cant see it being a problem personally (Your call, but it would be useful to see the log)

Then/or UPDATE and run a FULL scan

(See what I mean about Mcafee not being so good)

dipsy81

Thanks. Yes I have done a FULL SCAN and it said there were no malicious items found. This is the list on full scan.


2009-05-04 18:22:28
mbam-log-2009-05-04 (18-22-28).txt
Scan type: Full Scan (C:\|D:\|)
Objects scanned: 222605
Time elapsed: 56 minute(s), 40 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)

aliEnRIK

You missed the top of the log of so I cant see what definition files you ran (currently 2074)
Nothing else I can advise as I dont know what was found save SUPERANTISPYWARE due to mcafee stopping the MYWEBSEARCH thingy

Download SUPERANTISPYWARE (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_superantispyware/
UPDATE and PERFORM COMPLETE SCAN
(Then goto console and LOGS and post the log it created then untick it from STARTING UP WITH WINDOWS)