New The Citibank Club

khurammm

Tori_Bellatrix wrote:

Oh, thats a bit of a worry isn't it ...

I haven't set up any SO's yet but I'd be interested to see if this has happened to others ... :think:

Whats the difference between standing order and direct debit? Cant you do the same thing with direct debit?

khurammm

computerwoman wrote:

Hi
I too was lucky to get the halifax account as applied for it same time as citi

Hi CW I have not yet got the halifax visa electron card. Can you plz tell me that is it a chip n pin card or just a strip card?

donny_osmonds_mad_fan

khurammm wrote:

Whats the difference between standing order and direct debit? Cant you do the same thing with direct debit?

standing order is a fixed payment, direct debit can be varied for instance if you pay your mobile phone bill, one month it may be £30 the next £20 etc

safer to use So's with some companies.....like debt collecting ones who may vary it to pay it all off...yes it happened lol

computerwoman

khurammm wrote:

Hi CW I have not yet got the halifax visa electron card. Can you plz tell me that is it a chip n pin card or just a strip card?

Hi haven't been hiding all day just couldn't get on the site it kept kicking me off, A yes its a chip n pin
CW

computerwoman

and kicked off again is this place trying to tell me something or has it got something to do with sadken I wonder

marcellep

xxdiddiexx wrote:

Anyone else noticed an issue with SO's on the Citibank account?

I have set up a couple, and even though you are asked to put in a reference number so the payment can be matched (e.g. your account number of your gas bill), when the payment is processed, the account number is not sent, resulting in the receiving organisation not knowing where to allocate the payment they received.

This only came to light when I received a letter from EDF to say they cannot allocate payment and they require my EDF Account number.

This is a real nuisance as I prefer SO to DD. Am I doing something wrong?

I have been charged a late payment fee by CapitalOne even though payment was made via standing order. So now I am having to chase everyone up to tell them I have paid. When you view the So on internet banking the Reference Number is not shown even though you have added it!! :mad:

I have 3 SO set up and all have went through ok, I called my comp today to make sure they got the money ok and Yip they did. Maybe call Citi and advise them.

Tori_Bellatrix

computerwoman wrote:

and kicked off again is this place trying to tell me something or has it got something to do with sadken I wonder

I've had problems getting on the site most of the day as well CW ...

computerwoman

thanks toni thought it was just me, have you seen how many members and non members are on the site maybe martin should get them all to sign up then maybe the members wont have trouble getting on anymore.
cw

Tori_Bellatrix

computerwoman wrote:

thanks toni thought it was just me, have you seen how many members and non members are on the site maybe martin should get them all to sign up then maybe the members wont have trouble getting on anymore.
cw

<~~~~~ Goes off to have a look

Wow .. Yes, I see what you mean ... Over 2000 guests on tonight ... :shocked:

UKTigerlily

Yep i've not been able to get on all day either