Hermes Couriers

lisawood78

My Hermes lady is superb. She creeps up the drive so as not to set the dogs off, will leave her tel no to give her a call if i'm not in (she lives 5 mins away) Alway asks after family etc and is very courteous and friendly.

Minardi

Flyboy152 wrote: »

I am presuming you don't get many parcels delivered by Royal Mail.

Quite a number of small items actually, particularly for my business. Granted their rate of losses is terrific, we lose letters on a weekly basis, but stuff generally turns up in a useable condition. I'd rather stuff was sent via them over Hermes any day!

timberflake

@ Flyboy152 - Are you a Hemes agent by any chance??

Rikki

lisawood78 wrote: »

My Hermes lady is superb. She creeps up the drive so as not to set the dogs off, will leave her tel no to give her a call if i'm not in (she lives 5 mins away) Alway asks after family etc and is very courteous and friendly.

My ladys and hubby are lovely too. I have her phone number if there is a problem I tell them when I'm away and they hang onto any parcels for me till I get back.

It's not hermes per say but the people they use to deliver and collect.

Flyboy152

timberflake wrote: »

@ Flyboy152 - Are you a Hemes agent by any chance??

No, but I helped out a friend last year when he as on holiday. It was something of an eye-opener. I didn't have much on and he was desperate to find someone to help. I also used to think that couriers were nothing more than shiftless charlatans, being lazy and incompetent. It's funny, how seeing it from the inside changes ones perspective.

libertysurf

libertysurf wrote: »

My delivery 2 days ago was by hermes and it was delivered to the wrong house. Just dumped outside another house, in another road!
A previous time they said they'd called and I was out, yet I had been in all day, and in a room overlooking the front door.

My heart sinks when I see herpes are responsible for getting my goods to me.

I cannot believe this. Another delivery, this time Amazon's, went to the same wrong house, yesterday. So I tried to contact Hermes and the website response after putting in all the details on their contact form is; just go away and contact your retailer.

Dizzy_Ditzy

Flyboy152 wrote: »

So.....maybe your parents should have not been on the phone and they would have heard the bell ring.

there is no doorbell, i was on the phone to them so between me, my parents and my brother, one of us would have heard them knocking

Day 4 of waiting. Not amused....

Minardi

Shocker! My postie managed to deliver my package WITHOUT throwing it at the house wall from her van. Maybe Hermes could learn from this?

faded_flowers

Had my first taste of them last week too...

Parcel status stated 'left in porch' - we searched the garden, the bins, under the car! Not a trace and no card. I can only assume it was left in plain sight and stolen, or left at least 2 doors down since my direct neighbours are happy to keep parcels.

Debenhams re-sent the parcel, luckily I was sat in this time and caught him at the front door

arcon5

queen_of_cheap wrote: »

there is no doorbell, i was on the phone to them so between me, my parents and my brother, one of us would have heard them knocking

Day 4 of waiting. Not amused....

Hermes service is a 3-5 working day.

I'm betting it's the super-saver delivery you chose?