Cancelled Sky - Will They Offer Me A Deal?

doyouwantfrieswiththat

I got a cracker deal yesterday.

I already have free HD subscription for life (added by Executive support team)

I called to cancel yesterday and they offered me 12months 25% discount plus multiroom sub for £2.50 pm for 12months.

so im getting:
Entertainment extra with sky sports pack
HD sub
Multiroom sub

for £29.50 - good eh?

Gratis

doyouwantfrieswiththat wrote: »

I already have free HD subscription for life (added by Executive support team)

Please forgive my curiosity but by what process and for what reason were you given "free HD subscription for life (added by Executive support team)" ?

The question is pertinent to this thread.

alex21

yoxford2008 wrote: »

I have heard that the best time to get a deal is early in the day,as the telephone people have quotas to fill,i am not sure how true that is.
I said I wanted to cancel my sky subscription £75 a month and they just said fine.

Same here. They didn't offer me a deal at all and a year later I don't miss them one bit and have saved loads!

doyouwantfrieswiththat

Gratis wrote: »

Please forgive my curiosity but by what process and for what reason were you given "free HD subscription for life (added by Executive support team)" ?

The question is pertinent to this thread.

I had issues last year with customer services - i was told f**k off by an advisor and what i didn't know is that the advisor cancelled my whole account as well just for the hell of it - the complaint was raised to the EST and the advisor was fired. I also had a £100 credit applied at the time.

stulaunch

Got my call yesterday and accepted 12 months 1/2 price.
Took 2 months to come, but there again it saved me over £100 in subscriptions.
Now just want the call for HD for £2.50 and i'll be sorted.

Freelander63

I phoned Skytv today to ask if I could change from my current subscription package to Freesat @ a one off payment of £175.00 to include installation, so I could get HD tv for free. (I don't watch much tv really and only have a basic package £24.50 a month). They have offered me free upgrade (new box) for HD and also Sky+ all for less than I'm already paying!! I just have to stay for 12 months. I explained I might move house within 12 months so they said they will do a re-install F.O.C as well. So I'm happy to stay with them a bit longer as it would have cost me the price of a new aerial etc if I went for Freeview. Very helpful customer services assistant by the way, and I WAS very polite to him, so great result!!

neil201

Freelander63 wrote: »

I phoned Skytv today to ask if I could change from my current subscription package to Freesat @ a one off payment of £175.00 to include installation, so I could get HD tv for free. (I don't watch much tv really and only have a basic package £24.50 a month). They have offered me free upgrade (new box) for HD and also Sky+ all for less than I'm already paying!! I just have to stay for 12 months. I explained I might move house within 12 months so they said they will do a re-install F.O.C as well. So I'm happy to stay with them a bit longer as it would have cost me the price of a new aerial etc if I went for Freeview. Very helpful customer services assistant by the way, and I WAS very polite to him, so great result!!

Why didn't you consider purchasing a Freesat receiver for a one off payment of around £223-00 (Amazon). This would give you all the Sky+ features such as live pause, playback, record together with all the main FTA channels and absolutely no subscription. If Sky are charging £24.50/mth then within 10mths a Freesat PVR/receiver such as the Foxsat Humax HDR would easily have paid for itself.

Sky are very good at convincing you to try and keep parting with your money, their 'Freesat from Sky' offering also doesn't include the recording facility either. Have a look at Freesat's website for more info (freesat dot co dot uk - a new user so can't post links yet!).

allycat999

Cancelled sky and got the phonecall today offering me 60% off - so very happy and accepted !!

Gratis

allycat999 wrote: »

Cancelled sky and got the phonecall today offering me 60% off - so very happy and accepted !!

But 60% off what? Your total subscription? Sky TV? Sky Broadband?

Unless you give some itemised clarification as to what discounts have been applied to which components of your total package, your posting is of no constructive help to anyone.

It would also be pertinent to reveal when you cancelled what and how long you had to wait to be offered your 60% discount.

Otherwise, your posting just looks like a boastful, admiration-seeking self-indulgence. (Which I'm sure was not your actual intention. )

allycat999

Errr not boastful but very happy to get money off!

60% of total subscription to sky tv (don't have broadband or telephone with them)
Cancelled subscription approx 20 days ago when offered 50 % for 6 months to stay - turned them down -( so have not actually been without sky )
Lovely man telephoned up - told him cancelled due to lack of funds and he offered me 60% off total subscription for 12 months so I am a very happy bunny

Edited to add an no further contract required