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can i claim the admin fee from catalogues

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  • craig_j_2
    craig_j_2 Posts: 138 Forumite
    Does anyone know that address for faith as my girlfriend us trying to reclaim some of her charges.
    Thanks in advanc for an help.
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    craig_j wrote: »
    Does anyone know that address for faith as my girlfriend us trying to reclaim some of her charges.
    Thanks in advanc for an help.
    Is it Faith and Co?
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • craig_j_2
    craig_j_2 Posts: 138 Forumite
    Yes I think that is the name
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    craig_j wrote: »
    Yes I think that is the name
    FAITH & CO
    Address:
    IMPERIAL HOUSE
    64 WILLOUGHBY LANE
    LONDON
    N17 0SP
    The above is the address I have got.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • wish_i_was_a_rich_girl
    wish_i_was_a_rich_girl Posts: 19 Forumite
    rchlbentley wrote: »
    Not only have i been getting late payment fees I oalso get whacked with £12 for a PHONECALL to tell me i`m late paying:mad:

    £12 for a phonecall !!!!!!!!!!!

    This happened to me :mad: with Kays catalogue!

    I am determined to claim back all my admin fees, if their allowed to charge for calling us what about all the times I've had to call their premium line because of faulty goods, somethings not right here.:rolleyes:
  • wish_i_was_a_rich_girl
    wish_i_was_a_rich_girl Posts: 19 Forumite
    I have all my statements from over the years, my question is do I have to post the letter requesting my refund of charges or can I email it to them.

    Forgive me if this is a silly question, but I was just wondering!:confused:
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    wish_i_was_a_rich_girl wrote: »
    I have all my statements from over the years, my question is do I have to post the letter requesting my refund of charges or can I email it to them.

    Forgive me if this is a silly question, but I was just wondering!:confused:
    There is nothing that stops you emailing a request in with an attached schedule of charges ie how much you are claiming BUT keep a copy safe.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • Hailz86
    Hailz86 Posts: 340 Forumite
    I didnt know you could claim cataloge charges, I can do this? x
    2012 Wins - Danepak Fridge Magnet, £20 Just Eat Voucher, iTunes Song Download, Yellow Toaster and Kettle, Thorntons Bunny, 6 Months Gym Membership, £250 Multipower Products, 3 X Dalepak Vouchers, 10 minute sunbed session, Lucozade Sport, 2 X BMI Flights, Android Zeemote,
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    Hailz86 wrote: »
    I didnt know you could claim cataloge charges, I can do this? x
    Yes you can.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • Hailz86
    Hailz86 Posts: 340 Forumite
    awesome. thankyou x
    2012 Wins - Danepak Fridge Magnet, £20 Just Eat Voucher, iTunes Song Download, Yellow Toaster and Kettle, Thorntons Bunny, 6 Months Gym Membership, £250 Multipower Products, 3 X Dalepak Vouchers, 10 minute sunbed session, Lucozade Sport, 2 X BMI Flights, Android Zeemote,
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