can i claim the admin fee from catalogues

militantconsumer

Where did 3% come from? Are you confusing it with the Bank of England base rate? 8% is the interest you can claim in Court. It hasn't changed. Use 8%.

zoelouise88

I tried getting my cat statements up online but can only get from statement 16, rang to see if i could get the rest sent out to be told it would cost me £80 as its £5 per statement. :mad:

Its an absolute joke, surely they shoudlnt be allowed to charge such a high ammount.

Orford

If you send a DPA Subject Access Request it will only cost £10 for all your statements

See here:
http://www.moneysavingexpert.com/reclaim/bank-charges#step2

zoelouise88

Tnanks very much

zoelouise88

just out of interest can i request this over the phone? also would i be able to ask for all of the info at one time from all the home shopping cats so i only occour one charge? (littlewoods, additions etc.)

thanks

sacbaby37

Hi Idont know if anyone can help me but i had a account with littlewoods and because i lost my job and ended up in debt my account was past to a debt agency, does anybody know if i can claim my charges back and if so do i claim them back from littlewoods or the debt company? also i now get statements from kays and i have never had a kays book, is this all the same company? Thanks any advise would be helpful. Sarah

LinziLou_2

Hiya,

I owed £121 to choice catalogue company but only paid £85 as that was all i could afford...i now have £36 left to pay but this amount is 3 charges of 12 pound that they applied to my account for two letters sent to me and a late payment fee...i was wondering if i paid this £36 then would i be able to claim it back?? or are they allowed to charge £12 and get away with it?

Thanxs

KimYeovil

Yes, they can charge you reasonable fees for not paying a bill.

Next time, if you only have £85, it might be an idea to only purchase £84 worth of goods.

LinziLou_2

haha thanxs for your "ace" advice will remember your words of wisdom next time

WELSH-DRAGON_2

just reading this thread with interest, have an account with Ace and several late payment charges, have made notes from people's experiences and will email them tomorrow requesting my statements - wish me luck !

Welshy x