can i claim the admin fee from catalogues

militantconsumer

Yes, by writing to the company's Data Protection Officer as per the MSE main site guide. But you can only go back 6 years so get started asap.

The information they send you very helpfully summarises all charges and PPI premiums on one page!

Good luck!

yummymummy76

Hi

I had the same problem with Littlewoods, they quickly cashed my £10 cheque and then sent me a letter which sounds like pretty much the same as your. I replied stating that I hadnt requested a copy of an agreement (which I might add the one they sent me was a bog standard agreement and not for my particular account with them).
I stated in my letter that they were obliged to provide me with the info I asked for and that they should do within 14 days, think that was about 1 1/2 weeks ago...so fingers crossed.

I would do the same if I were you...or you could ring them!

lisaderb

Hi

I have received a response today from Studio Cards, after I sent them a letter requesting they reimburse £200 worth of late payment fees.

Their response was:

"We are unable to remove any of these charges as we feel they are valid for not meeting the payment due date."

I don't know what action I should take? I would appreciate any advice that any of you may have?

Thanks

littlepinkstars44

Can i claim the charges on my accounts with additions and kays?
I have just went through my statements online and have added them all up, this is what i get...

Kays:
01/08/08 Administration Charge 12.00
09/08/08 Administration Charge 12.00
01/07/08 Administration Charge 12.00
12/07/08 Administration Charge 12.00
14/06/08 Administration Charge 12.00
17/05/08 Administration Charge 12.00
Total: £72

Additions:
28/10/08 Debt Collection Letter Fee 12.00
08/11/08 Insufficient Minimum Payment Fee 12.00
11/10/08 Missed Minimum Payment Fee 12.00
30/07/08 Administration Charge 12.00
16/07/08 Administration Charge 12.00
19/07/08 Administration Charge 12.00
21/06/08 Administration Charge 12.00
24/05/08 Administration Charge 12.00
01/03/08 Administration Charge 12.00
02/02/08 Administration Charge 12.00
08/12/07 Administration Charge 12.00
Total: £132

Can these be claimed back? Is there a template letter to do this? please i am really struggling with Christmas coming up, so any help would be great!
thanks

claire1234

hiya,
just got all my statements back from littlewoods, i cannot make sence of them,
can anyone tell me exactly what charges i am allowed to claim back?
there is £240 worth of admin charges, am i allowed to claim this?

help!
thanks!

militantconsumer

When my friend sent for the Littlewoods statements they were very confusing but one page summarised all the admin charges and payment protection charges.

hilary1

Ive received my statement today saying I have missed a payment and £12 will be added the next time payment not received (but not added on this time and I have been with them for years and years). And mines on DD.

x

yummymummy76

I have rec'd list of charges from Littlewoods catalogue and along with their "administration charges", there is a monthly "extra care advantage" charge, is this the same as PPI and can I claim it back as I dont believe I requested it. I dont actually know what it is for and I've def never used it. Please help!!
Yummymummy

irish_eyes_r_smiling

possible yes, but it could also be extended warranty for something you may have purchased.

best to check with them i think, sorry not much more helpful!

natasha2408

Hi i have several catalogues and have missed afew payments but over the years would probably add up, can you advise if i can write to one place for various catalogues, i.e additions, kays, littlewoods, empire are all under the same group, and freemans/ lookagain or do i have to write a letter for each catalogue. also if i still have outstanding debt with them can i still do this.


regards

natasha