can i claim the admin fee from catalogues

LEE69_2

Wifes just noticed the accompanying letter,the ref is USAP made us laugh.

emilie03

do u send letters to your bank address where account is held or head offices customer services?
thanks

abbecer

carriel wrote:

ignore, found an address in Bolton

Please could you pass the address on to me . I'm helping Mum to claim and we have been unable to find an address.

Thanks

lmeehan67

Anyone that has got theire money back from STUDIO - how far did it go, do they make offers/gestures of good will or does it go to the Court stage ??

kimmie32_2

Hiya
I got over £200 back from studio i didnt have the statements and just requsested under the new ruling that i want my admin charges refunded. They actually sent £20 more than they should of! One letter did it and i got a cheque the next week.
With regards to the others i have had £180 refunded by littlewoods and £100 with kays. Its late payment fees and their admin charges. Never had a problem claiming and a very happy bunny too...

kathy_mcgougan

Im not sure Jim, but youve given me the idea so Im gunna try, thankyou for your insperation.

jinkssick

kimmie32 wrote:

Hiya
I got over £200 back from studio i didnt have the statements and just requsested under the new ruling that i want my admin charges refunded. They actually sent £20 more than they should of! One letter did it and i got a cheque the next week.
With regards to the others i have had £180 refunded by littlewoods and £100 with kays. Its late payment fees and their admin charges. Never had a problem claiming and a very happy bunny too...

And you used Martin's templates?? but for Studio?

I need to call to get my information coz its been all thrown away.

Spendi

I got my statement of account back from studio today with a nice covering letter saying that there is no charge for requesting the information and they will send me a cheque for my £10 ( as they already cashed it ) under seperate cover.

I have calculated my charges at £147.32 inc interest and ive just licked the stamp on the recorded delivery letter going back to them in tomorrows post !

14 days and counting from Friday - i will let you all know

LEE69_2

The Mrs is closer to £700 inc interest :eek:

It's being posted tomorrow too.

helen81_2

Hi all,
My letter to Studio requesting charge details/statements is in the post recorded delivery as we speak. Hoping for an easy ride. :cool:

Helen x