can i claim the admin fee from catalogues

Rex_Mundi

They have to comply with the law. Your request for statements/info is a request made under the Data Protection Act. If they ignore this, they are breaching your rights under this law. You can report them and/or take them to court for this.

If you have charges (late payments etc), and they ignore your requests to repay these. Take them to court. They won't be able to ignore a court judgement if they don't defend their position.

fkelanne

hiya all, ive just got £2200 back in bank charges so now i want to try and get the cat charges back.
the 1st question is where to i sent the first letter too for choice for you?
the 2nd is? they call it an Administration Charge can i still claim?

consnmattsmom

Hi I have sent a statement request to choice for you but I sent the letter to shop direct financial services as there address was the only one I could find on the letter I had. They deal with the credit on accounts too.

The address I used was:
Shop Direct Financial Services
Aintree Innovation Centre
Park Lane
Netherton
Bootle
L30 1SL

I only sent it on Saturday though so dont know if it is the correct address but hopefully they wll pass it on.

helen81_2

Hi,

My god I must have been charged loads of late payment fees over the years...I want to claim them back..Do you have to request 6 years worth of statements or can I just write to them asking for them to be repaid because they should have all my charges on file shouldn't they?

Helen x

Edinburghlass_2

They certainly will have all your charges on file but you still have to do the DPA request and total them up as this will form your defence should you take them to court.

helen81_2

Thanks for quick reply!!

Is that the same for bank charges also?

Oh no..I went with the advice from someone on here and rung Halifax to request statements..should I have written instead? Will theis stop me getting my money back?

Oh and what is Studios company name..is it just Studio?

Thanks, Helen x

Edinburghlass_2

It appears that Halifax will accept a phone call for a SAR request.

I have absolutely no idea, Google Studio and check on "contact us"

helen81_2

Just found a statement out and on the back it says STUDIO a division of Express Gifts LTD.

Im still confused as to what to put?? !

Helen x

nearly-skint

Hi

Just a quick question, do you still need to send off a tenner when requesting statements from a catalogue company?

Thanks
Sammie x

helen81_2

I was wondering that too as Halifax only charged me a fiver for statements from them.

Helen x