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can i claim the admin fee from catalogues

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  • BANANABUS
    BANANABUS Posts: 120 Forumite
    Evening

    is it possible to claim back the £15 admin fees that i have had from littlewoods if my payment has been a day or so late?

    over thew past 6 years i have had 10 so thats £150 lost to them.


    Does the same LAW apply to home shopping credit as for the banks and credit cards.

    I ahve got back over £100 from HSBC and now i want my money back from Littlewoods.


    Thanks JIM
  • Throttle
    Throttle Posts: 12 Forumite
    Part of the Furniture Combo Breaker
    Glad to see some people are getting some cashback from catalogues as i was wondering if it was possible myself ive had the odd charge from them but on the 6/12/06 i had 3 admin charges !? i dont know how i could get 3 on one day as im nowhere near my credit limit so could only be late payment :undecided
    anyhow im going to get a letter put together and get it sent off to them for a refund from Littlewoods hopefully :D
  • BANANABUS
    BANANABUS Posts: 120 Forumite
    Evening
    can we put the 8% interest on too? or is that only for banks?
    Im ready to post my second letter telling them i'll go to court if they dont payup.
  • slinks
    slinks Posts: 698 Forumite
    does anyone please have some official info on how to do this with catalogues?

    thanks!
  • Rex_Mundi
    Rex_Mundi Posts: 6,312 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    slinks wrote:
    does anyone please have some official info on how to do this with catalogues?

    It's exactly the same process you use with the banks. You are using the same laws to reclaim these charges (Unfair Terms in Consumer Contracts Regulations..etc). The steps, and template letters in Martins article can be used in exactly the same way against catalogues.
    How many surrealists does it take to change a lightbulb?
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    Fish
  • LEE69_2
    LEE69_2 Posts: 196 Forumite
    Is studio cards the company ACE?
  • EvilEdna_2
    EvilEdna_2 Posts: 151 Forumite
    Yes, I believe they are. Could be wrong but think ACE and Studio have identical websites!
    "Think for yourselves and allow others the privilege to do so too." Voltaire.
  • marcellep
    marcellep Posts: 1,695 Forumite
    LEE69 wrote:
    Is studio cards the company ACE?

    They certainly are the same companies
    If I have been helpful - Hit the Thanks button
  • LEE69_2
    LEE69_2 Posts: 196 Forumite
    Excellent,Thanks :)
  • consnmattsmom
    consnmattsmom Posts: 308 Forumite
    Sorry but couldnt see a thread for these. Has anyone had any luck tryng to claim from these? I have sent off for copy of statements but only yesterday. Just wondering if I have wasted £10 by asking for statements.

    Thnk they are run by shop direct financial services.
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