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can i claim the admin fee from catalogues

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  • Hi Everyone,

    I hope that all your claims are going well. I don't suppose anyone knows where i would send the first letter requesting statements from 'Choices' catolgue. Sorry to be a pain, i'm sure i could find the address but thought that the info could be more accurrate on here.

    Also one last question, sorry :) what exacly can we claim for with them?

    Thanks and Take Care
  • Yes you need to send a cheque for £10 for your SAR request, this is the maximum companies can charge under Data Protection Act.

    You can claim back late payment charges only.

    As regards addresses, if you don't have a statement to find the address, Google the company thats all I would do and I don't have the time to do this for every company :)
  • Aww thanks Edinburgh Lass, just one last question, can we claim for a Paid referall charge on are bank accounts, i'm sure it's another word for Bank charge. I was a bit worried when i saw it on my statement as it is an unauthorised overdraft bank charge but they've put it in another way....
    Allysa :)
  • Hi everyone! :rotfl:

    I'm new to the forum and have a question I hope I can get help with.

    I was a customer with JD Williams, until I defaulted with my payments as I became unemployed. They passed me over to 'Reliable Collections' who I have been paying consistently. I forgot my January payment and have just received a letter instructing me that they are adding a charge of £12 to my statement as they havent received my payment. I only pay £20 a month anyway!

    Could I call them and ask for the payment to be removed or would I have to send off a letter asking for charges to be paid back to me (I do have a few charges over the past couple of yrs). :confused:

    Any advice would be most appreciated.

    Thanx

    Puss x
  • Hi ACE and Studio are the same company also 24Studio, web ivory. Is also Express Gift.
  • I sent SAR to Choice For You but it isnt showing on Royal Mail that they have received letter. Can I email the letter but advise where I have sent the original with the cheque so that I ensure they have received it?
  • pigsmightfly
    pigsmightfly Posts: 1,120 Forumite
    Hi there,

    Just been reading through how people are getting on with claims and I am in the process of claiming from banks but thought I'd go ahead with catalogues too. (I was very foolish when I turned 18 :mad: )

    My accounts are all settled now but I have sent letters off the the following requesting my statements/list of charges:
    -Littlewoods
    -Freemans
    -Grattan

    Just waiting for replies from each of them now - has anyone had any luck with the above? :rolleyes:
  • Spendi
    Spendi Posts: 204 Forumite
    Im hoping if some of the others who posted on this thread can give an update ?

    Im doing my letter today to studio, who i estimate have charged me somewhere in the region of £200 in fees, as they seem to lamp a £20 charge on everything.

    My balance is zero :)

    Has anyone else had a succesful claim with studio ?
    *Spendi*

    Ebay Total since Feb ~ £466.90

    Quidco Earnings £288
    Pigsback Vouchers £40 330 piggy points
    Boots 1796 Points

    Debt Free Date [STRIKE]March 2014[/STRIKE] [STRIKE]July 2009[/STRIKE] April 2009
  • LEE69_2
    LEE69_2 Posts: 196 Forumite
    Just sent the wifes of this week.
    Awaiting the statements coming back.

    Mother in law is seeing how we do before she does it.
  • Spendi
    Spendi Posts: 204 Forumite
    they are robbing so and so's !

    Just from the couple of statements i have here i hav charges adding up to £80 !

    I will keep you posted :)
    *Spendi*

    Ebay Total since Feb ~ £466.90

    Quidco Earnings £288
    Pigsback Vouchers £40 330 piggy points
    Boots 1796 Points

    Debt Free Date [STRIKE]March 2014[/STRIKE] [STRIKE]July 2009[/STRIKE] April 2009
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