can i claim the admin fee from catalogues

annettetabs

Hi Just wondering if anyone has successfully claimed from Littlewoods/Littlewoods Direct/Additions/Next. I'm looking at claiming, but I have been charged £10 or £12 admin/late payments charges. Are they saying that because they have lowered their charges to these rate that they will not refund?

johnnynonails

annettetabs wrote: »

Hi Just wondering if anyone has successfully claimed from Littlewoods/Littlewoods Direct/Additions/Next. I'm looking at claiming, but I have been charged £10 or £12 admin/late payments charges. Are they saying that because they have lowered their charges to these rate that they will not refund?

hi, im trying to claim from littlewoods so is lily but we not getting no where fast looks like the court route, dont know about the rest but i assume yes just start writing the letters first see how u get on good luck jill

hairylegs88

I have today received a letter from G.U.S. to say they are paying me £242 back in charges - will clear my account.

Last June started the process - they were very slow to reply to every letter. Finally got overcharge details in October. Sent them a letters for repayment to me of overcharges and got the usual blah, blah charges in accordance with agreement?? Decided to take the straight to court through MCOL. They defended the claim.

Got a letter from my local court last week with forms - defendants said I had not had itemized details of claim!! Sent a copy to court of all letters and itemised charges I'd received. Court threw out the case in my favour stating that the defendants was basically lying that they knew nothing about my amount claimed.

CLAIM FOR THE LOT AS I DID.:j

RapidMongman

johnnynonails wrote: »

hi, im trying to claim from littlewoods so is lily but we not getting no where fast looks like the court route, dont know about the rest but i assume yes just start writing the letters first see how u get on good luck jill

My partner and i sent claimed for charges back - and recieved a letter today giving us a credit on her account for the difference between 20 and 12 on each time she had been charged the higher amount. Therefore we have £80 back - which to be honest i feel is fair.

Whole process took 2 weeks!

johnnynonails

RapidMongman wrote: »

My partner and i sent claimed for charges back - and recieved a letter today giving us a credit on her account for the difference between 20 and 12 on each time she had been charged the higher amount. Therefore we have £80 back - which to be honest i feel is fair.

Whole process took 2 weeks!

hi that is littlewoods u talking about ? i wrote 3 letters and spoke to the lady at littlewoods and she tole me that no they would not be refunding any charges not even the diffence so i got not a thing, dont think lily has either thanks jill

RapidMongman

Hiya yep - Littlewoods (Barclaycard) - LPF.

Hope that helps.

johnnynonails

RapidMongman wrote: »

Hiya yep - Littlewoods (Barclaycard) - LPF.

Hope that helps.

hi rapid , think we got our wires crossed lol we on about littlewoods catalouge , think u on about littlewods credit card but thanks jill

RapidMongman

Really sorry, was trying to help.

Sorry all.

heatherks

thanks for the info on this forum ...my dad got his first ever £ 12 charge for late payment ...my fault put his last month statement in wrong drawer ...they also sent this month statement which i recieved yesterday to be paid by tommorow ...two days to pay it they wanted £93 to be paid even though his usually payments were around £16

emailed them for explanation still waiting as to £12 charges and high payment this month only missed one payment in over 10 years they already blamed royal mail for not delivering mail on time ...""we give it to royal mail on date on statement they told me last time ""which was 16th april ...but didnt recieve it till 22nd ...2nd time this has happend

will be writing to them as well try get it back fror him

Olives

RapidMongman wrote: »

My partner and i sent claimed for charges back - and recieved a letter today giving us a credit on her account for the difference between 20 and 12 on each time she had been charged the higher amount. Therefore we have £80 back - which to be honest i feel is fair.

Whole process took 2 weeks!

Hi
Are defenately accepting this. I have a card with these guys aswell. The same as you offered the diffrence between 12 and 20. I am going to appeal against this as my card is owed about £350 and the charges add up too over £400 therefore all that I owe on my card is just unfair charges.

Olives

P.S
All you with littlewoods cat. If I was taking them to court and I have two accounts with them but three charges compalints what do I pay. Would it be just one £40 or two or three lots.

Olives