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can i claim the admin fee from catalogues

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  • k1mmie
    k1mmie Posts: 833 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I have had an update today from Naturally close. They are prepared to clear my account of £254. My claim was £320.

    they inform me there is another account outstanding for £134 so I am insisting (3rd time) that info is given as to this amount and that I am considering their offer whilst they provide this information. Let them see what its like to have to wait for a response!

    Told them the claim through the FO still stands until whole situation sorted out.
  • techspec
    techspec Posts: 4,464 Forumite
    How did you make sense of the info they sent, I don't understand the statements and what I can claim for. There are codes for everything

    Littlewoods direct (formely LX Direct) use the code 174G for charges on their flexible account.
  • cat_matt
    cat_matt Posts: 55 Forumite
    hi ive just printed a letter off to send to littlewoods, no harm in trying huh
    ;o)
    kind regards
    cat
  • Good News Studio Paid In Full + Interest,
    Very Easy.first Letter Asking For Charges
    72.95+ 6.78 =79.73 Studio Took This Off By Balance
    I Am Over The Moon As This Is My First Victory
  • missyc35
    missyc35 Posts: 33 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    hi, i have just been threatened with a £12 admin charge from littlewoods if i miss my next payment (i missed one as the statement wasn't up to date so owed less than it showed). looks like they've jumped on the bank charge rip off band wagon eh!
  • HI

    Does anyone made any sense of statements from Littlewoods?????

    The main codes i can pick out are 174G, 197K, 111G, 133F any ideas? are these charges?

    Thanks
  • On my May statement it read that if I missed a payment from then I would be charged £12, well silly me forgot to pay that month and when my last statement arrived I saw I had been charged £10 admin fees, when
    I rang Littlewoods I was told that they have always charged for late payments and it is in their t &c's. I argued the fact with her saying I have never been charged for missing a payment before and that I've been with them for ages (i'm on statement 126!!) She just said I've been lucky and that they've always charged. Right that's it I'm getting my pen out (so to speak) the cheeky monkeys aren't getting away with this, jumping on the band waggon with the charges and all that.
  • partysis81
    partysis81 Posts: 192 Forumite
    Hi, i've just found this thread whilst browsing on how to reclaim bank charges.
    I've now stating the ball rolling with Grattan and Ambrose Wilson, i sent them both an email through the "contact us" option on the webpage, and grattan have replied two days later saying at the moment they only hold 6 months worth of statements, but are requesting the previous ones for me and when they are available they will forward them on.
    This sounds like a good start, havent heard anything from AW.

    Can anyone tell me how long the process takes for reclaiming these fees?
    Also, do they pay you with a cheque, or take it off your outstanding balance?

    Im hoping for some extra spending money for my holiday in september
    Helen
    xx
    Mother of Twins - Please excuse my "double" baby brain!
  • k1mmie
    k1mmie Posts: 833 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Had a result from both Simply Be and Naturally Close. Both have agreed to repay outstanding account balances of not far off the amount requested. They both offered a refund of £1 initially justifying their charges etc. Stuck to my guns explaining that I would take it to the FO. Their solicitors finally wrote and made the offers.

    2 more down!!!!!!!!!!!!!!!!!!
  • k1mmie wrote: »
    Had a result from both Simply Be and Naturally Close. Both have agreed to repay outstanding account balances of not far off the amount requested. They both offered a refund of £1 initially justifying their charges etc. Stuck to my guns explaining that I would take it to the FO. Their solicitors finally wrote and made the offers.

    2 more down!!!!!!!!!!!!!!!!!!

    Well Done :j :j :j
    Member & fundraiser for Meningitis Research Foundation
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