can i claim the admin fee from catalogues

LEE69_2

magoogy wrote: »

looking on my simply be account - here is the last 6months;-

27/02/2007 Payment N/A N/A N/A N/A CARD PAYMENT £15.00
24/02/2007 Service Charge N/A N/A N/A N/A FOLLOW 5 2.000% AMOUNT DUE 53.36 £8.89
27/01/2007 Service Charge N/A N/A N/A N/A STMNT NO. 88 AMOUNT DUE 26.68 £8.72
30/12/2006 Service Charge N/A N/A N/A N/A STMNT NO. 87 AMOUNT DUE 0.00 £9.07
18/12/2006 Payment N/A N/A N/A N/A CARD PAYMENT £26.68
02/12/2006 Service Charge N/A N/A N/A N/A STMNT NO. 86 AMOUNT DUE 26.68 £8.89
04/11/2006 Service Charge N/A N/A N/A N/A STMNT NO. 85 AMOUNT DUE 0.00 £9.25
28/10/2006 Payment N/A N/A N/A N/A CARD PAYMENT £27.00
07/10/2006 Service Charge N/A N/A N/A N/A STMNT NO. 84 AMOUNT DUE 26.68 £9.59


is this something that i can get back? or is this ok? not sure

Service charge is the interest you owe them for getting goods "on credit"

magoogy

thanks lee - so, no joy - woe - i thought id have some cash coming - i have never been late paying so no charges...apart from this week with my bank - the first time ever i have gone over the agreed overdraft but, after speaking to the bank they have agreed to waive it.....

thanks all

Twinkly

fallen wrote: »

I sent a letter to a company on 05.03.07 with a cheque enclosed and they have sent me a form back from JD Williams & Co asking me to fill in an attached questionaire and telling me i must supply proof of identity, and asking for a further £10 to be sent. I would really appreciate your help.

Not stalling but certainly taking the proverbial on the demand for another tenner. You will have to send some ID its a security precaution but the inital £10 is the statutory fee payable for a SAR (Subject Access Request) under the Data Protection Act 1988, providing this is what you asked for when requesting details and not copy statements. They can charge per statement for them.

shelley24

Hi there,

anyone know an address i can send my initial letter to for Simply Be. They are regulated by JD Williams?

Thanks

joe1965

Twinkly wrote: »

You will have to send some ID its a security precaution

But if this firm has tried to ask for money previously it is another stalling tactic.
If it's okay for them to ask you for money without doing an ID check then they can provide the SAR without it.

sweetgem1

I am currently claiming from Fashion World, which I think is the same company as Simply Be. After getting my statements through its taken three letters before I got a reply, and what a reply!!! Two page letter telling me about the OFT ruling and why they don't have to abide by it, why it's all my fault in the first place and that they would pass me on to a collection agency because its obvious I have financial difficulties!!! I have just written a nasty letter back but will wait 'til I calm down before reading it again and sending it.
Any ideas what to do in this situation, they claim the court will rule in their favour and I think they might take it to court and defend.

starbabe_2

Hello all,

Can anyone help? I have a number of catalogue accounts that have been passed over to debt collecters. I know that I have been charged late fees on all of them, how would I go about claiming this back?. Do I send SAR to the catalogues or to the debt collecters?

joe1965

sweetgem1 wrote: »

I am currently claiming from Fashion World, which I think is the same company as Simply Be. After getting my statements through its taken three letters before I got a reply, and what a reply!!! Two page letter telling me about the OFT ruling and why they don't have to abide by it, why it's all my fault in the first place and that they would pass me on to a collection agency because its obvious I have financial difficulties!!! I have just written a nasty letter back but will wait 'til I calm down before reading it again and sending it.
Any ideas what to do in this situation, they claim the court will rule in their favour and I think they might take it to court and defend.

Send them the letter asking for repayment of your charges. If you look on this forum you will see that they are just trying to intimidate you into not claiming.
They do have to abide to it and they have no right to pass you on to a collection agency if your payments etc are made on time, again it's just a bullying tactic.

sweetgem1

Thanks 'joe1965', I am going ahead with sending my letter to them today, although am still a bit nervous!! I have quoted the unfair terms in consumer contracts regulations terms so I hope they realise I mean business! Will keep you posted.

helen81_2

Hi,
Ive got my reply from Studio,there saying that in light of the OFT investigation,as a goodwill gesture they have reduced all admin charges on my account that exceeded £12 and paid my account off with it!!! :mad:

I didn't want that!

Can I carry on now with the next step or have they ended it now as they have cleared my account? How do I get round this? I want the rest of it back in a cheque! They also used my £10 cheque for statements as a payment into my account,so it kind of feels like Ive not gained anything here!

Helen x