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can i claim the admin fee from catalogues

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  • michjoe wrote: »
    I requested my statements from Littlewoods group and they sent me a form to fill in with silly questions like 'Why do I think they hold information on me?' and I have to get it signed by somebody who knows me but it can't be family, like an employer, did you have to fill one in?

    I remember having to get one form signed for info but cant remember whether it was for them or Alliance and Leicester. Oops lol :o
  • lmeehan67
    lmeehan67 Posts: 112 Forumite
    i have written for my Great Universal details but the forty days are nearly up and NOTHING. Think i will need to be making a wee phone call to them tomorrow to see whats what.

    still no cheque from STUDIO though my recorded delivery letter returning the vouchers has tracked as being recd by them on Friday - maybe tomorrow !
  • michjoe
    michjoe Posts: 227 Forumite
    Can they even do that? It's within your rights to request information they might hold about you so you shouldn't have to fill in a form.

    Has your account been closed for a few years?

    The choice account hasn't been used for a couple of years but the additions direct account is still open unfortunately.
  • helen81_2
    helen81_2 Posts: 1,845 Forumite
    Hi

    I sent my letter asking for £110 charges back on Tuesday but didn't think to say I would not accept studio vouchers as payment doh!! Do you think that in light of the complaints that they've had regarding the vouchers that they'll start automatically sending cheques now anyway?

    Helen x
    love my little man he is amazing :j
  • Twinkly
    Twinkly Posts: 1,772 Forumite
    Does anyone have the address to write to Littlewoods for request of 6 years details please ? I've been reading and posting elsewhere on the forum most of the morning and my eyes are like @.@. A little help and saving me looking through this thread would be greatly appreciated thanks :)

    An address for Avon Cosmetics would be handy too please. I'd love to reclaim the charges they slapped me with when they couldnt admin my returns properly :D
  • LEE69_2
    LEE69_2 Posts: 196 Forumite
    Contact Details for Littlewoods:
    Telephone Number: 0845 707 8810
    Address: Littlewoods, Staley Ave, Crosby, L72 0LG
    Email: Use online forms to Email Littlewoods
    Website URL: https://www.littlewoods-online.com
  • LEE69_2
    LEE69_2 Posts: 196 Forumite
    Just doing the wives for littlewoods too,seeing as were on a roll ;)
  • Twinkly
    Twinkly Posts: 1,772 Forumite
    LEE69 wrote: »
    Just doing the wives for littlewoods too,seeing as were on a roll ;)

    Thanks for the info and good luck with your claim :)
  • lmeehan67
    lmeehan67 Posts: 112 Forumite
    just off the phone to great universal as they havent responded within 40 days - not very helpful at all. Said she didnt know where my letter was, I said they mustve received it as cheque had been credited to my account. She said "we can only go back 6 months anyway" . Told her I would contact the ombusman to deal with my complaint...so thats my job for tonight then !

    (Still no cheque from Studio !! Where is it, Ive booked some flights on the strength of this !!)
  • fkelanne
    fkelanne Posts: 706 Forumite
    hiya all, i send the first letter to grattans cat in feb with a £10 cheque requesting all my statments.
    today i have had a letter saying that they only have statment 9 to 15. I have them and they charged my £50 in all the statment for reminder fee. also they have taking the £10 cheque. can they do this?
    savings for 2012.. New year new me.. Going to save save save... and not spend spend spend. :rotfl:
    WANT £7000 BY JAN 2012.
    Jan -£80
    Feb -
    March-
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