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can i claim the admin fee from catalogues
Comments
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nope i had a £10 credit balance and they have sent me £130 in vouchers so im tecnically £140 in credit now !*Spendi*
Ebay Total since Feb ~ £466.90
Quidco Earnings £288
Pigsback Vouchers £40 330 piggy points
Boots 1796 Points
Debt Free Date [STRIKE]March 2014[/STRIKE] [STRIKE]July 2009[/STRIKE] April 20090 -
ah right ok0
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i've sent the normal letter for the statements then sent my first letter asking for the charges with interest ( £147 )
In the post on Friday i have a letter from the store ( studio cards ) and they have enclosed non transferrable gift vouchers as payment !
My account is already £10 in credit, and i have no wish to purchase anything else with them, where do i stand ? can i force them to pay in real money ?*Spendi*
Ebay Total since Feb ~ £466.90
Quidco Earnings £288
Pigsback Vouchers £40 330 piggy points
Boots 1796 Points
Debt Free Date [STRIKE]March 2014[/STRIKE] [STRIKE]July 2009[/STRIKE] April 20090 -
hi there, i had a studio account since 2001, its now closed and being repaid to a debt collector! i was charged quite a lot of admin and late payment fees. i no longer have my statements though, can i write to them and ask for all my statements from the past 6 years like with the banks??? please help0
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Well I was really glad to read through these messages....
I have an outstanding balance of £101.82 with Choice and I am struggling to clear it this month, so I emailed them to ask if I could pay half this month and half next. Email reply said I had to ring their Payment Helpline.
Well Helpline is a dubious word to use! I rang a short time ago only to be told that they could either set up a payment arrangement but the payments would have to be made by 13th of each month (I get paid on 15th!) and have an arrangement fee of £10 or I could not pay the minimum amounts on my next two statements and be charged £12 a time for that! Talk about darned if you do and darned if you don't!
AND I had to ring a Premium rate phone number just to get this "help"! Grrr.
Anyway, from what I've read, it seems the best thing for me to do is make payments on 16th of March and April, get charged and then reclaim the charges.... is that right? (has the world gone mad!?)
Pipp
(my first post!)0 -
Lee69, no-one from STUDIO has called me back either, i have called again, to be told "someone will get back to you, it takes a few days". Think it was Thursday the first time I phoned. If no joy i am thinking of just writing a letter, sending the vouchers back and requesting a cheque....what do you think ?0
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As we have paid in cash,my,and everyone i have spoken too,says you should get cash back.
I want an official line though first.0 -
Phoned MOTA again,still put to answerphone,so i have wrote an email too.
I await their reply.0 -
Spoke to a really nice lady at MOTA today,who said to put it in writing and they will take it up with ACE.
The Mail Order Traders' Association
PO Box 51909
London
SW99 0WZ
UK0
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