can i claim the admin fee from catalogues

barloo69

lepetit wrote: »

I will do thank you, when it comes to taking it court though does it cost me anything?

Yes initially you will have to pay the £25 court fee but this will get added to your reclaim. You will receive paperwork from the HMCS saying that they are defending your claim. DO NOT BE ALARMED. Because before the 28 days is up you will receive a letter from them with a cheque. (well thats what happened to me anyway.

Hope this helps.

lepetit

I have written back to then again demanding the charges or I'll take them to court so once I have my response I will go ahead.
It's ridiculous that I have always been more than willing to pay my balance but because of their incompetance the balance has increased by over £100!!

scotty1971

what do yoy mean by pre 2007,i've had my catalogue since 2002,was thinking of putting my claim in for charges,seems to be a bit of a waste of time with what i'm reading,any advice.
regards scott

natweststaffmember

scotty1971 wrote: »

what do yoy mean by pre 2007,i've had my catalogue since 2002,was thinking of putting my claim in for charges,seems to be a bit of a waste of time with what i'm reading,any advice.
regards scott

What are you waiting for to start the process? Reclaim the lot.

scotty1971

just that everbody who is trying to reclaim from littlewoods,don't seem to be getting anywhere

natweststaffmember

scotty1971 wrote: »

just that everbody who is trying to reclaim from littlewoods,don't seem to be getting anywhere

There have been wins so start the process and become a more recent winner.

Lilly_May_2

Hi...natweststaffmember is right, I won last week, saved nearly £500 in late payments, so do it...I did sweat a bit, but it was worth it now...so do it.....:T...Lilly

barloo69

scotty1971 wrote: »

just that everbody who is trying to reclaim from littlewoods,don't seem to be getting anywhere

Agreed they do fob you off and will not easily give up, and you cant go to FOS as Littlewoods were not a member regulated until 2007.

This of course is all a ploy by Littlewoods in the hope that you will go away, and no doubt I bet they have saved paying out thousands by using this tactic.

You have to remember that these charges have been deemed as unlawful and that only a court can stipulate what is a fair charge.

With this in mind you have to go to Small claim court (v easy and painless procedure) all the steps are explained in detail on this site or another fantastic MS called legal beagles.

I for one, last week recd my cheque last week. YAY !!!

barloo69

How did you get on with this ? I suspect they paid the charges but refused the interest. Grateful for any advise you may have as I am aware of other that are now at this stage with Shop Direct incl myself.

apple35

anyone had any luck getting littewoods or shop direct to pay back charges?? i have sent letter 2 awaiting reply in 14 days....

is it court threat next..any advice please ???:D