eBay shafted me, advice please?

Oliver14

schmucker wrote: »

It really is quite a mess to be honest, The others are emailing me and I explained the situation but eBay has already brainwashed them, anything I say or do will not matter, I mean for example when I partly refunded the guy they send an email

"WE HAVE MANAGED TO RECOVER XXX AMOUNT"

Excuse me you $hits if it wasn't for you there would be no problem, I refunded him, it had damn all to do with you, I was fixing your !!!! up.

Good to see ebay and paypal are clamping down on dodgy sellers.

schmucker

Oliver14 wrote: »

Good to see ebay and paypal are clamping down on dodgy sellers.

And how am I dodgy?

tigeress289

It looks to me like eBay have turned this into the mess it is but they also acted fairly to begin with, putting the funds on hold for 21 days. I can see the OP reason for not wanting to wait as I could not afford to wait for that money either. The OP is wrong for re selling the same item again, as alarm bells in the eBay computer would have started ringing. It sounds worse than it really is but welcome to the world of eBay.

hermum

Hopefully the seller of the phone you didn't accept delivery of will receive it back in the next few days, you can then agree to a mutual cancellation so that the seller doesn't lose his fees.
You need to put £30 back into your account to fully refund the buyer of your phone that you refused to sell.
I take it that the £30 that is back in your account that you can't touch will be released in 180 days, then the lonly loser will be the guy who you bought the phone from as he's lost his postage.
Maybe use the phone that you don't like for 24 months.

ETA, if you'd sent the phone the first time the funds would have been released, either on receipt of positive FB from the buyer or 3 days after you could prove delivery with online tracking with a signature.

schmucker

hermum wrote: »

Hopefully the seller of the phone you didn't accept delivery of will receive it back in the next few days, you can then agree to a mutual cancellation so that the seller doesn't lose his fees.
You need to put £30 back into your account to fully refund the buyer of your phone that you refused to sell.
I take it that the £30 that is back in your account that you can't touch will be released in 180 days, then the lonly loser will be the guy who you bought the phone from as he's lost his postage.
Maybe use the phone that you don't like for 24 months.

ETA, if you'd sent the phone the first time the funds would have been released, either on receipt of positive FB from the buyer or 3 days after you could prove delivery with online tracking with a signature.

If it was held by Paypal then yes it would be released but its in my eBay balance -£30 I don't know what way that would work.

I can see why eBay did it, selling the first time triggered the alarm bells, and being a newbie selling an item at £300 value probably wasn't smart, but I only wanted to shift that phone.

hermum

It shouldn't be showing as -£30 if they've credited it back surely?
Are you able to put £30 into your paypal account to repay the rest of the money owed to the second buyer of your phone?

soolin

The way I see it makes it difficult for me to see the OP as anything other than a potential ebay problem buyer and seller.

1) sells phone and then when funds ar e held decides not to sell it after all. That automatically looks odd as far as ebay and paypal are concerned and OP was lucky not to get a neg and get stuck with FVfs (OP did you get your FVfs back and has buyer left feedback yet?)
2) Buys a phone and paypal reverses his payment, that sounds like a bank reversal to me not a whim on the part of paypal- OP can you clarify whether you had all the funds in your paypal account that you needed to buy the new phone or did you need to draw any, however small, from a bank account?
3)sells phone again and still has not shipped it so has now only partly refunded?

On those bare facts I can only be thankful that paypal have closed the account- I certainly wouldn't want to come up against a buyer or a seller like that.

MissGivings_2

Is this right?

OP sold phone1 to buyer#1, hold on buyer's payment.

OP refunded buyer#1 (did he cancel the transaction?)

OP relisted and sold phone1 to buyer#2, payment made, no hold.

OP paid eBay fees and bought phone2 from sellerB

PayPal reverse OP's payment to sellerB who had already posted the phone*

OP's PayPal account has 180 day limit imposed

OP had not posted phone2 to buyer#2 and could not refund buyer#2

*OP refused phone2 Special Delivery from sellerB

OP owes a refund to buyer#2 but cannot access PayPal funds to do so.

Darlyd

I don't understand why hardly any of you understand the op? I do and I am pretty blonde.

I feel for the OP here, he paid his sellers fees and bought a new phone as soon as funds appeared in his paypal account from selling his phone, then eBay pull the auction AFTER all of this, so eBay have £30 of OP's money which he owes to the buyer of his phone, as he never had enough funds to fully refund them.

OP IF I were you I would call eBay up. Perhaps get a friend to list the phone for you on their eBay account?

It's the SCAM artists that have ruined it for the genuine sellers/buyers.

Darlyd

MissGivings wrote: »

Is this right?

OP sold phone1 to buyer#1, hold on buyer's payment.

OP refunded buyer#1 (did he cancel the transaction?)

OP relisted and sold phone1 to buyer#2, payment made, no hold.

OP paid eBay fees and bought phone2 from sellerB

PayPal reverse OP's payment to sellerB who had already posted the phone*

OP's PayPal account has 180 day limit imposed

OP had not posted phone2 to buyer#2 and could not refund buyer#2

*OP refused phone2 Special Delivery from sellerB

OP owes a refund to buyer#2 but cannot access PayPal funds to do so.

Nearly

OP sold phone to buyer

OP bought new phone right away with funds

OP also paid £30 fees to eBay for selling his phone to buyer

Seller posted OP phone

eBay decided to cancel auction of OP phone as fraudulent, which also meant eBay fees were refunded so eBay now OWES OP £30 credit

OP refunded buyer monies (minus £30 eBay have from OP paying his fees)

:rotfl: