Halifax PPI redress Payments

cclissold

Halifax will have had my acceptance 6 weeks tomorrow (or 7 weeks if i count it from when i faxed it to them). still nothing. telephoned my handler on monday - still couldnt tell me anything. i dont know what else to say to her when she says there is no update. I shall ring her again next week i suppose.

C.x

Lemonie1985

jenny57 wrote: »

Told me the same when I phoned this morning, not even gone through
to calculations yet!!! they received it back 3/9, couldny give me a date.
I read on the main forum last night, that someone had sent there claim
for ppi off in july and received payment this week!!! how can this happen:mad::mad:

Fingers crossed for Christmas I guess lol

Lemonie1985

Had another call from my handler today to say still no news but they have now got more resources to helP get through the backlog!!!
That's the third time she has called me this week good customer service on her part

cclissold

Lemonie1985 wrote: »

Had another call from my handler today to say still no news but they have now got more resources to helP get through the backlog!!!
That's the third time she has called me this week good customer service on her part

wish mine would ring me. Just read an interesting news article on another thread that Beamerguy posted. Says Lloyds (halifax etc) are quoting 56 days (double the usual 28 days) as part of gentleman's agreement that once offer is made monies should be provided to customers. also that they will review on a case by case basis as to whether extra interest will be paid. Going to ring my handler tomorrow to state that my 56 days will be up on 11 Nov.

C.x

IANC

3 more cheques received today

1 more to go which will hopefully arrive tomorrow.

maryspecial

IANC wrote: »

3 more cheques received today

1 more to go which will hopefully arrive tomorrow.

More cheques Ian!!!!!!!!! How many is that now???? You lucky man!! Congratulations!! I think i remember your dates close to mine.?? Upheld letter end of aug and ceived by them 3/9?? Im still waiting, credit card in my case.

What do you recommend, sit tight and wait or Keep phoning and emailing??

Banks0mewin

HI,

Have any of you seen the statement on the front of the website regarding Lloyds Banking group.

It states ' How long is compensation taking?

The government-backed giant admits those due money back for mis-sold cover on a Lloyds TSB loan may not get their cash for approximately 56 days after an offer – double the intended wait – due to the huge backlog of claims it is sifting through.

However, as some of our forum users state, delays can be longer than 56 days.

Lloyds Banking Group, the parent company of Lloyds TSB, insists PPI redress on its other products, which include those from Halifax and Bank of Scotland, should fall within 28 days, the period set by providers as part of a 'gentleman's agreement'.

City watchdog, the Financial Services Authority, says payments must be "prompt" following an offer, but does not set a rigid time-frame.

Additional compensation promised

The Financial Ombudsman Service, which arbitrates in disputes between banks and their customers, says providers must pay any interest due on compensation up to the point of payment.

Lloyds confirms it will make those interest payments and offer additional redress "on a case-by-case basis".

So those whose payments take over 28 days after an offer should make an extra claim.'

If this is the case why am I and many others still enduring waits of more that 60 + days on Halifax CC's. This is disgusting they are now trying positive publicity tactics, when we all know the facts!!!

I am absolutely amazed at this bank's statements!!!:(:(:(:(:(:(:(

Banks0mewin

maryspecial wrote: »

More cheques Ian!!!!!!!!! How many is that now???? You lucky man!! Congratulations!! I think i remember your dates close to mine.?? Upheld letter end of aug and ceived by them 3/9?? Im still waiting, credit card in my case.

What do you recommend, sit tight and wait or Keep phoning and emailing??

Waiting 3 CC's aswell, still no joy with these..:mad::mad::mad::mad::mad:


Well done Ianc:T:T:T:T:T:T

Lemonie1985

Mine is so far 40 working days but 56 days counting weekends!!

jen245

None of my hubbys claims have been for loans, all credit cards. With Halifax, he has been waiting for calcs, since the end of August, and keeps getting fobbed of everytime he rings them. He got his Lloyds upheld letter mid September, and again, no timescales for payment, so how Lloyds can come out with this rubbish, when they know that payment is taking much longer than even 56 days, is beyond me!