New Talktalk poll; feedback needed, good and bad
This discussion has been closed.
Latest MSE News and Guides
'Is buying a flat above a shop worth it in a good location?'
A user ponders a property purchase
Join the Forum discussionA user ponders a property purchase
Join the Forum discussion
Replies
I found Ofcom useful to give Tiscali a kick to spit out a valid MAC code.
Anyway, all is now well. Yesterday I spoke to a UK call centre agent with initiative. He immediately setup a call divert to mobile, then chased the engineers. Landline restored early yesterday evening.
TalkTalk broadband/modem install failed on ME, ok on XP.
Bloody hell...UK call centre...not a bad result, lets hope it runs a little smoother from now on.:cool:
I'm no expert in things really but i do have 36 years of experience in life, and some of those years fighting off bailiffs.
Nicknamed Victor Meldrew among friends as i love to complain;)
The phone was off AGAIN yesterday evening. Only for 20 minutes this time. Also my daughter, who has previously had a trouble free TalkTalk experience, was cut off for a couple of hours. :-(
My advice stay away but for price you can't beat them. I wish we could because I would be gone yesterday without split second to look back. It's been misery. It still is but until someone can match £21 for broadband and free calls all day I have to vote with my bank balance.
I wish you good luck if you want take a gamble with TalkTalk. But be prepared (with greater than 50% probability):
1. to pay at least £20 a month and not getting anything in return.
2. for a lot of time and frustration to deal with this.
3. for not being use your telephone and/or broadband.
On the positive side, my phone has been fine, and my broadband speed increased by a factor of 7.
Down sides? Expensive calls to mobiles.
They are boasting that thousands are changing over, multiply my difference and it can quickly work into hundreds of thousands of £££s.
Both sides don't want to know. They say are both independent of each other!
They supposedly have the same boss!
Come on MARTIN, chase 'em.
Once live, Broadband was erratic and their email server shocking. At one point I got a load of emails delivered that were over a week old 'snail mail' would have been quicker!
I had a talktalk sim linked to the account but when I cancelled that they continued to charge me for it despite telling me frequently that it had been dealt with.
I have finally moved. First Telecom for calls & line rental, Orange for Broadband. No problems so far with either of them
However still fighting with TalkTalk to get final account sorted:mad: :mad: :mad:
My advice: stay well clear and if you are with them and want to go call their 'Options team' on 01925 553000;) Good Luck