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worth a try - I got a £10 voucher!!

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  • Linda12_2
    Linda12_2 Posts: 76 Forumite
    I complained to Sainsburys about the horrible content of their Minced steak pie I recieved a lovely email back immediately and a voucher in the post a few days later for £5.
  • Tweety
    Tweety Posts: 19 Forumite
    I recently wrote to cauldron foods regarding a Tofu product being off when I bought it. I didn’t expect to hear from them but on Friday I received a postal order for £10.

    Was quite pleased ;D
  • rach
    rach Posts: 5,476 Forumite
    1,000 Posts Combo Breaker
    i just wrote a soppy email to birds eye as i truly was impressed with their captains chicken burgers. annoyingly it would not then send - says there has been an error in processing my application. hmmm. :( was just thinking how useful a voucher would be!!!
    Mum to gorgeous baby boy born Sept 2010:j
  • Polly
    Polly Posts: 898 Forumite
    Part of the Furniture Combo Breaker
    Had a result from KP in just 2 days - Wow! Sent me £6 in vouchers for an item I would normally just have thrown in the bin. I'm hooked! ;D
  • cattie
    cattie Posts: 8,841 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    When I wrote to complain about a box of Maltezers I'd bought having a lot of soft & gooey centres & also mentioning that I bought a lot of Malterers each week, all I got back was a letter saying they were sorry I wasn't happy. A voucher for a replacement box would have been in order I feel. :-[
    The bigger the bargain, the better I feel.

    I should mention that there's only one of me, don't confuse me with others of the same name.
  • sparky61
    sparky61 Posts: 10,422 Forumite
    Part of the Furniture 10,000 Posts
    I rang to complain about a jar of Branston pickled onions that were all brown and squishy. A few days later received a £4 postal order and a letter of apology.
    Better than a money off product voucher.
    :):)
  • Glad
    Glad Posts: 18,930 Senior Ambassador
    Part of the Furniture 10,000 Posts Mortgage-free Glee! Name Dropper
    bought a box of celebrations last month and not one galaxy truffle(my fave) in the whole box, complained online and got £6 voucher in post today :)
    I am a Senior Forum Ambassador and I support the Forum Team on the Wales, Small Biz MoneySaving, In My Home (includes DIY) MoneySaving, and Old style MoneySaving boards. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • aussielle
    aussielle Posts: 705 Forumite
    Great tip Cathy,

    Just started 'complimenting' and got my first vouchers in the post today.

    Fingers crossed for some more next week! ;D
    Laughter is the sun
    that drives winter
    from the human face
  • mrme
    mrme Posts: 1,207 Forumite
    If you have a serious complaint, send it recorded as it makes it look a bit more serious ;) Costs under £1 but that way i always get better results and they send it recorded back
    :j :j
  • Emailed M&S the other day regarding their staff ebarassing my wife in a busy queue. They refused to accept pinecone/accor luncheon vouchers and belittled her. Supposed to reply within 48hrs, haven't lived up to that one either! Will keep you informed.
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