Aol .from Feb 1st

espresso

Kittee-Kat wrote:

Is there anyway you can actually find out how much you use every month with AOL?

Why not check your usage yourself? See here.

Kittee-Kat

Thats great espresso...thanks

imho

King of the Hill
too check my email on Aol i just go on Google and go to Aol uk.then up comes the page you have when you log into Aol.Click on the link " email" try it now from google or Internet Explorer

wonderfullife_2

allan2006 wrote:

anyone rung aol yet to find out if those within a broadband minimum term can cancel at the end of january becuase of the ammendments to these terms??

Apparently you have until the 31st January to cancel, if your with AOL after that then they take it that you are happy with the terms and conditions.

King_of_the_Hill

imho wrote:

King of the Hill
too check my email on Aol i just go on Google and go to Aol uk.then up comes the page you have when you log into Aol.Click on the link " email" try it now from google or Internet Explorer

Thank you....i was aware of this, but was wondering whether aol would delete your email acount if you cancelled....i.e. completely so that xyz@aol.com no longer existed???

Thanks!

Crabman

We cancelled an account a few years ago but can still log into the screename on AOL.CO.UK.

I'm also curious - I've received the email from AOL but nowhere does it mention anything new about capped usage or throttling Nor can I find any mention of any Fair Usage Policy of 100gb

bbb_uk

wonderfullife wrote:

Can I ask where you got that figure from? if AOL decide that you are a heavy downloader then they will throttle/traffic shape/network manangement or whatever they want to call it and again at their discretion as to what speed you will actually get.

I used the 100gig as an example of a high user. I have no idea how or what AOL will class as heavy users and then throttle (lower) their download speed accordingly.

So again whats the criteria for a "heavy downloader"? the point I'm trying to make is that AOL will decide and they are not telling you.

A lot of ISP's don't go into detail of their criteria for those that may fall foul of FUP's - instead just say those "high users" will be throttled without giving an indication as to what they (the ISP's) consider to be "high users".

I personally would rather have a cap that I know about, so I don't exceed or pay extra for, than to be put on a "bad girl/boy pipe" and have my speeds throttled to a crawl, especially at peak times, because this is what usually happens.

I can only suggest you wait to see if AOL decide to be more upfront about who they will class as "high users" but by doing this you will lose the right to get out of your contract due to what I would class (depending on usage) as a detrimental change in the t&c.

If you don't want to be throttled but are happy with a download limit (ie cap) then there are other ISP's that have download limits with no traffic shaping/throttling.

bbb_uk

Crabman wrote:

I'm also curious - I've received the email from AOL but nowhere does it mention anything new about capped usage or throttling Nor can I find any mention of any Fair Usage Policy of 100gb

The 100gig I mentioned as an example only (I really should have been clear on that).

The throttling is kindof mentioned here.

Protecting Your Broadband Network

As part of our ongoing commitment to provide reliable and high-quality broadband services, AOL has decided to introduce a Fair Use policy. This enables us to manage the network better and ensure we can continue to deliver the best possible service to our entire subscriber base.

A Fair Use policy means, for example, that we may introduce some form of network management if we feel that specific individuals are abusing their broadband usage beyond a level that would be considered reasonable. For example, using AOL Broadband 24 hours a day, every day, to continuously download large files is not a reasonable use for a residential service.

As another example, we might also manage the AOL Broadband service at peak times to ensure everyone is getting a stable, reliable connection across the whole network. We believe that this policy will help us continue to deliver a high-quality broadband experience and that the vast majority of our broadband subscribers will benefit from the existence of a Fair Use policy.

The use of the phrase 'network management' to me indicates speed throttling/traffic shaping moreso than the introduction of a download limit. If they introduced a download limit then AOL couldn't advertise their broadband as unlimited unless it's a really, really high usage limit that only a few people would go over. Instead going by throttling of download speed during peak times and for high users means they can still advertise their broadband as unlimited which is good PR.

Kilty_2

Recieved an e-mail this morning saying that as long as I cancel before the 31st of January I can leave AOL without penalty. (I am in month 3 of the 12 month contract).

Just sent another asking about the hardware they have sent me, if I can keep that then I think I will cancel and go elsewhere.

Crabman

Kilty wrote:

Recieved an e-mail this morning saying that as long as I cancel before the 31st of January I can leave AOL without penalty. (I am in month 3 of the 12 month contract).

Just sent another asking about the hardware they have sent me, if I can keep that then I think I will cancel and go elsewhere.

In the T&C's it says the hardware is yours after the cooling period of 14 days is over at the start :beer: I'm in the same boat but for £9.99 can't find anyone as cheap