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Aol .from Feb 1st

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  • Kilty_2
    Kilty_2 Posts: 5,818 Forumite
    Have a look here from Feb 07, this clearly states their change in policy
    here

    :eek:

    I've emailed the address given in the e-mail they sent, asking whether I would be able to leave without penalty under clause 9 of the user agreement.
  • imho wrote:
    A Fair Use policy means, for example, that we may introduce some form of network management if we feel that specific individuals are abusing their broadband usage beyond a level that would be considered reasonable. For example, using AOL Broadband 24 hours a day, every day, to continuously download large files is not a reasonable use for a residential service.

    Hi
    I'm not trying to scaremonger, its just that this is open to what AOL consider reasonable? To me 50gb a mth would be reasonable, to you or AOL maybe not, you might consider 20gbs, and on and on.
    If they have a FUP then they should clearly state what it is, so not open to misunderstanding and everybody clearly knows what it is, this is to ambigious for me.
  • Kilty_2
    Kilty_2 Posts: 5,818 Forumite
    Tiscali have a similar FUP. I was being throttled by it (24/7 by the end :mad:) and was downloading less than 20GB a month.
  • Hi
    To me 50gb a mth would be reasonable, to you or AOL maybe not, you might consider 20gbs, and on and on.

    I'm not sure. Carphone Warehouse's 'free' broadband package has a 40gb limit, so I would expect AOL's to be higher, as they are now owned by CPW too, and are a 'pay-for' service...

    Daniel
  • bbb_uk
    bbb_uk Posts: 2,108 Forumite
    djblamire wrote:
    I'm not sure. Carphone Warehouse's 'free' broadband package has a 40gb limit, so I would expect AOL's to be higher, as they are now owned by CPW too, and are a 'pay-for' service...
    AOL's FUP they are introducing appears to be traffic management moreso than download limits.

    I think AOL are staying unlimited download (ie no caps) but will introduce bandwidth throttling for high users. This effectively means that you wont be penalised for downloading 100gig in a month but your download speed will be slowed down instead for those that AOL think are high users.

    I don't think there is such an ISP now that offers truly unlimited download with no download caps and/or FUP's.

    TW and AOL used to be the exception but AOL and TW are now going to introduce bandwidth throttling for high users. AOL is from February but TW is currently trialling their bandwidth throttling in Blackpool and surrounding areas only (as far as I'm aware) and not all areas yet.
  • bbb_uk wrote:
    AOL's FUP they are introducing appears to be traffic management moreso than download limits.

    I think AOL are staying unlimited download (ie no caps) but will introduce bandwidth throttling for high users. This effectively means that you wont be penalised for downloading 100gig in a month but your download speed will be slowed down instead for those that AOL think are high users.

    Hi bbb_uk,

    Thanks for the explanation.

    Doesn't sound as bad then, if that actually happens - As long as 'high users' are not left permanently on a slower connection.

    Thanks
    Daniel
  • bbb_uk wrote:
    . This effectively means that you wont be penalised for downloading 100gig in a month but your download speed will be slowed down instead for those that AOL think are high users.

    Hi
    Can I ask where you got that figure from? if AOL decide that you are a heavy downloader then they will throttle/traffic shape/network manangement or whatever they want to call it and again at their discretion as to what speed you will actually get.

    So again whats the criteria for a "heavy downloader"? the point I'm trying to make is that AOL will decide and they are not telling you.

    I personally would rather have a cap that I know about, so I don't exceed or pay extra for, than to be put on a "bad girl/boy pipe" and have my speeds throttled to a crawl, especially at peak times, because this is what usually happens.

    But thats just my opinion
  • rogerramjet
    rogerramjet Posts: 1,388 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Funny how this was never a problem when AOL UK was owned by AOL but all of a sudden when its sold to CPW it now becomes a problem. Just glad I've got a month by month contract with them......all I need to do now is find another ISP (with newsgroups) and I'm off :)
    Welcome, rogerramjet.
    You last visited: 01-01-1970 at 01:00 AM
  • allan2006
    allan2006 Posts: 264 Forumite
    Part of the Furniture Combo Breaker
    anyone rung aol yet to find out if those within a broadband minimum term can cancel at the end of january becuase of the ammendments to these terms??
  • Is there anyway you can actually find out how much you use every month with AOL?
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