Aol .from Feb 1st

imho

From 1st feb. They changing the rules going to limit downloads and cut back speeds during busy times.
I am stuck with them for another 9 months ! otherwise i would change to NTL.
This is all probably to do with CPW that took them over.As if they were not bad enough before they took over !:mad:

Mrs_pbradley936

I got the email but did not click on the link to explain all the changes. Are they going to be that bad?

imho

I think if you are playing a lot of games,it will be bad for you.be much slower connection at "busy times" and when you download stuff looks like you will be limited.
I think they are shooting their selves in their own foot ! People don't like it they will just change isp,when their contract is up .

Raggie

You may find that as they are changing the Terms and Conditions of a previously agreed contract that gives you the right to terminate early.

Contact them and tell them that this is not the terms you signed up to and therefore you will be cancelling the agreement.

Or they can keep you to the same terms you originaly agreed. (Which the won't)

I know T mobile did this to all their customers a couple of years back, and because of an enforced change to the T&C's a lot of us took the oppotunity to walk.

martin57

I havent received any emails from aol about this or anything else. Who else got this email, and If you'd be kind enough to copy and paste it into the forumm for us all to see?




Martin

imho

I am on Aol but dont use their software,i get connected through my modem. so i have not had a email.My friend emailed me about it ,she read it aomewhere .

imho

Here is a web page where they been discussing Aol .friendly bunch

http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=269915&forumid=2

ictmad

iam with AOL and had no e-mail regarding this,iam stuck with them for at least 7-8 mnoths,but will try and get out of it,i dont play many gamnes but am online all day at weekends (5am to 9pm)why should i be penalsied

Mrs_pbradley936

martin57 wrote:

I havent received any emails from aol about this or anything else. Who else got this email, and If you'd be kind enough to copy and paste it into the forumm for us all to see?




Martin

Go to key word COS and see it all there.

rogerramjet

martin57 wrote:

I havent received any emails from aol about this or anything else. Who else got this email, and If you'd be kind enough to copy and paste it into the forumm for us all to see?




Martin

Dear AOL Customer,



As you may be aware, there have recently been some changes at AOL. As a consequence, AOL has recently sold its UK Access business, which includes the AOL dial-up, AOL Broadband and AOL Talk products.

Firstly, there's no need to be concerned. We've ensured that through the transition any impact will be minimal and you'll continue to be able to use all the industry leading AOL services that you've been used to, but we do need to make you aware of a few changes that we are making as a consequence of this development.

1) Your Member Agreement will be updated

2) Our Privacy Policy is being updated

3) The suppliers of AOL's services will be changing

Will the service I get be affected?

No - These changes will not affect the price you pay for your AOL subscription or the quality of your service . you will still receive support by AOL Member Services and you can contact them using all the same contact details as before.

You will continue to receive the same high standards and quality delivery as you've known in the past. The AOL brand, products and services that you use, including your email address, will remain unchanged and uninterrupted.

AOL has also implemented new, positive steps to proactively manage its network. This is to ensure the vast majority of our members get the best possible experience. Please visit AOL Keyword: COS (Conditions of Service) for further information about what steps we are taking.

Do I need to do anything?

No, there is no action you need to take, however we do recommend that you read on as the terms under which your AOL services are provided will change.

1) Your Member Agreement will be updated

AOL's access products and web services are currently covered by a single Member Agreement.

However, they will be provided under two separate agreements from 1st February 2007:

· The "AOL Web Services Agreement" will apply to AOL's free web services which will be available to all web users, and AOL's premium services. This can also be previewed at AOL Keyword: COS. AOL's free services includes AOL websites such as https://www.aol.co.uk, as well as AOL software and services such as message boards, email, AOL Instant Messaging, Parental Controls, AOL Pictures, AOL Security Suite, and content including music, news and sport and other online web services offered by AOL. The premium services include:

o AOL's "Text Messaging" service (previously IM2Mobile), through which you can send text messages from your PC to any UK mobile phone;

o the McAfee Virus Scan service; and

o Alerts and Reminders

Use of these premium services is subject to additional terms and conditions which we have also reviewed. The latest versions can be found at AOL Keyword: Text Messaging, AOL Keyword: McAfee and AOL Keyword: Alerts.

· The "AOL Access Member Agreement" will apply to AOL's access subscription services. You can review this at AOL Keyword: COS. We suggest that you take a look as it contains detailed information on the access services that AOL provides to you.

Along with the AOL Access Member Agreement, any AOL Broadband or AOL Talk service usage is also subject to the AOL Broadband and/or AOL Talk agreements, depending on which of these services you use (if any). These Agreements have also been reviewed and you can view the updated versions at AOL Keyword: Broadband and AOL Keyword: Talk.

2) Our Privacy Policy is being updated

From time to time we refresh our privacy policy to tell you how we use and look after your personal information, and you can find the latest update at AOL Keyword: Privacy Policy.

3) The suppliers of AOL's services will be changing

Currently, your AOL Services are provided by AOL Europe Services Sarl. With effect from February 1st 2007:

· AOL's Web and premium services will be provided by AOL (UK) Limited within the AOL existing group of companies; and

· Your Internet Access subscription services will be provided by AOL Services Sarl, a subsidiary of The Carphone Warehouse group of companies

What happens next?

You do not have to do anything as a result of these changes. Your current agreements will remain unaffected until the above changes take effect from 1st February 2007. Your continued subscription to AOL and use of AOL's services will effectively show your acceptance of them.

If you do have any queries about these changes, please do not hesitate to ask . we have set up a dedicated email address at AOLTermsUpdate@aol.com and we will endeavour to answer your queries as soon as we can. For other ways to contact AOL, please visit AOL Keyword: Contact Us.

We'd like to take this opportunity to thank you for using AOL and we hope that you continue to enjoy your AOL services.

Yours,

Jackie O'Leary

Vice President, AOL Member Services

The AOL Services are currently provided by AOL Europe Services Sàrl, registered in Luxembourg under number B72728, with a corporate address at 65, boulevard Grande-Duchesse Charlotte L-1331 Luxembourg

deanos

If you dont have the AOL software installed view your email here http://my.screenname.aol.com and choose mail from the top tab