Egg...

DAVECHUNK

hi all claiming £280 back from egg card they have till end of next week to respond to my claim letter if not will be going ahead with court letter giving them another 7 days hopefully they will respond to that letter if not will press ahead with court.anybody answer question please im on a repayment plan because egg gave my account to debt agency would i get money payed direct to me by way of cheque or would they give it to debt agency im up to date with repayments to debt agency any advise would be great thxs.

princesskez26

DAVECHUNK wrote: »

hi all claiming £280 back from egg card they have till end of next week to respond to my claim letter if not will be going ahead with court letter giving them another 7 days hopefully they will respond to that letter if not will press ahead with court.anybody answer question please im on a repayment plan because egg gave my account to debt agency would i get money payed direct to me by way of cheque or would they give it to debt agency im up to date with repayments to debt agency any advise would be great thxs.

Any money reclaimed back will be offset against any debt that is outstanding, so it will go to the debt collection agency to reduce the debt,

Kez

joncow75

Got my statements today, so i'll sort out letters over the weekend. It seems strange that they can get them to me in 1 day if they really put their minds to it.

It just seems that everything that Egg are doing is annoying me. Their e- messaging system results in snotty replies from staff, and trying to get through to a human on the phone, is like 'role a 6 to start' time. The new voice recognition system is the worst excuse for an upgrade I have ever known. It doesn't recognise anything and just wants me to repeat everything over, and over, and over again. The staff seem to have no issues with my accent when I eventually get through to someone. I can't beleive they waste the profit they make on this rubbish (or my charges for that matter)

Pink_Princess_5

Can you claim back overlimit charges and late payment charges ?

I would be claiming against Egg Money, does anyone have any stories.
Thank you PP

LozBingley

Pink_Princess wrote: »

Can you claim back overlimit charges and late payment charges ?

I would be claiming against Egg Money, does anyone have any stories.
Thank you PP

You can claim the Overlimit Charges, Late Payment Charges too

Where to start
http://www.moneysavingexpert.com/reclaim/bank-charges

Further help
http://forums.moneysavingexpert.com/showthread.html?t=400981

EGG Money
http://forums.moneysavingexpert.com/showthread.html?t=335422&highlight=EGG

tallleedslad27

Hi eveyone, I am in need of some answers/advice to my questions (please help!!) here goes.

1. I am making a claim against Egg, for my credit car, are there any different rules etc for credit card claiming?

2. Everyone seems to be talking of claiming for charges of around £30 or more charge's for late payment/overlimit penalties. What if (as in my case) for the past year, at least, these charges have dropped to £15 (again my case) can I still claim for these charges too?

3. On my statement there are high (approx £30-50 per month) of charges for "Merchandising interest at 1.240% Can I claim for these, my hunch is no??

4. Should I opt to include the interest charges when calculating my claim, my hunch is yes!?

5. Has anyone got any information regarding claims simliar to mine, preferabley with Egg, but other credit cards too?

Im sure you've all heard these Q's a hundred times before but we all in same boat and I would really appreciate any advice/help on offer,

Cheers.

Tony :beer:

princesskez26

tallleedslad27 wrote: »

Hi eveyone, I am in need of some answers/advice to my questions (please help!!) here goes.

1. I am making a claim against Egg, for my credit car, are there any different rules etc for credit card claiming?

2. Everyone seems to be talking of claiming for charges of around £30 or more charge's for late payment/overlimit penalties. What if (as in my case) for the past year, at least, these charges have dropped to £15 (again my case) can I still claim for these charges too?

3. On my statement there are high (approx £30-50 per month) of charges for "Merchandising interest at 1.240% Can I claim for these, my hunch is no??

4. Should I opt to include the interest charges when calculating my claim, my hunch is yes!?

5. Has anyone got any information regarding claims simliar to mine, preferabley with Egg, but other credit cards too?

Im sure you've all heard these Q's a hundred times before but we all in same boat and I would really appreciate any advice/help on offer,

Cheers.

Tony :beer:

They will most likely offer the difference between the OFT £12 and the amount you were actually charged and the FO will offer this too. If you are claiming via the courts then you can claim the whole amount back including the interest should you win.

Yes be sure to include the interest !!

I am also claiming from Egg, I've sent 2 letters and they've not responded to either so I'm ready to file my claim at court now !!

Hope this helps,

Kez

tallleedslad27

Thanx Kez, another quick one soz didnt have letter to hand earlier!

Has anyone had 3 options letter from Egg at the initial process of reclamation with regards to how you get your statements?

Opt 1
Costs £5 "A complete list of transactions for my account no (inc charges) 7 working days

Opt 2
Copies of original statements for my A/C No Period from _______ period to_______ £2 per statement upto max £10. 14 working days.

Opt 3
A complete Data subject Information Request (DSIR)
You get a pack explaning blah blah blah. £10 and 40 working days.


Im leaning towards option 2 myself any thoughts Egg people??

Cheers

Tony:A

princesskez26

tallleedslad27 wrote: »

Thanx Kez, another quick one soz didnt have letter to hand earlier!

Has anyone had 3 options letter from Egg at the initial process of reclamation with regards to how you get your statements?

Opt 1
Costs £5 "A complete list of transactions for my account no (inc charges) 7 working days

Opt 2
Copies of original statements for my A/C No Period from _______ period to_______ £2 per statement upto max £10. 14 working days.

Opt 3
A complete Data subject Information Request (DSIR)
You get a pack explaning blah blah blah. £10 and 40 working days.


Im leaning towards option 2 myself any thoughts Egg people??

Cheers

Tony:A

I had this too, they sent my original £10 cheque back with this letter. I re sent them £5 and went for option 1

Kez

tallleedslad27

Did you get all the required info Kez?, ALL charges etc for all your statements?? Even statements years old??