Help please

ShowMeTheCash_3

No post today.

2 weeks down.

debbie_doo

hi there SMTC,

I am following your posts with great interest, I believe we are at more or less the same stage with our HSBC claims, I have only received my letter today confriming receipt of my complaint etc...please keep posting as to your progress as I am interested to see how you get on and how long it eventually takes. My circs are slightly different though as my loans are over 6 years old so don't know how successful I will be but hey-ho you've gotta try at least - good luck with yours and keep us posted :-)

MrsQ2b

hi there i am in the same boat and am waiting on hsbc to reply with an offer!

Fingers crossed!

debbie_doo

fingers crossed indeed xx when did you put your initial claim in? :-)

MrsQ2b

I put my inital claim in 4th May. was given 16 weeks. So roughly 10th August they have till. you?
xxx

debbie_doo

ooohhh ok, not long to wait now then :-) let us know as soon as you hear from them, I only did mine last week so I got long way to go yet I suppose, I had a letter today confirming my complaint and how sorry they are blah blah lol and the time scales, basically said that they will get back in touch within 8 weeks to give me an update but could take upto 16 for a decision, which I now know from on here is the norm. I'm not sure where I'll stand as my loans are so old but after getting advice in here I decided to at least try or I'd always be thinking what if... don't expect to hear from them now until the 8 weeks are up I guess - good luck with your claim xx I shall be re-posting with updates asap, prob some time in September lol

ShowMeTheCash_3

debbie_doo wrote: »

hi there SMTC,

I am following your posts with great interest, I believe we are at more or less the same stage with our HSBC claims, I have only received my letter today confriming receipt of my complaint etc...please keep posting as to your progress as I am interested to see how you get on and how long it eventually takes. My circs are slightly different though as my loans are over 6 years old so don't know how successful I will be but hey-ho you've gotta try at least - good luck with yours and keep us posted :-)

Hi Debbie,

Glad you are finding the thread useful.

As I've said I filled in 3 questionnaires and had a letter back saying there was no PPI on one loan and they were looking into the other two loans

One of those is about 11 years old and other a couple of years old.

It is 3 weeks this Friday since they received my questionnaires. Interestingly I see hsbc announce £7 billion profit for 6 months today.

ShowMeTheCash_3

MrsQ2b wrote: »

I put my inital claim in 4th May. was given 16 weeks. So roughly 10th August they have till. you?
xxx

Good luck.

You're well ahead of me though with putting your claim in.

MrsQ2b

thanks.

I will def let you know how i get on.
x

MrsQ2b

Update from me- just called hsbc to see what was going on with my case and although I sent it out in may they didn't acknowledge it till 17th July!!!!! And because they only acknowledged it then that's when the 16 weeks started! So I guess I have a he'll of a long wait at the moment!
Bit naughty as they should say that in the correspondence!