Free Barcelona Hotel Loopyhole

TBeckett100

Sorry Carole, what did the actual easyjethotels email say?

Christal_2

What is "IHG"? Is this the term easyjet hotel used in the mail?

carole.uk

it's holiday inn that i booked with they have a best rate guarantee also but on the form they want the IHG number and IHG web page ??

TBeckett100

Dont know, this topic relates to easyjethotels you may have a wider audience of posted on the main holiday forum.

carole.uk

ok thanks all

Christal_2

Just rang easyjethotel up and asked them about my claim, the lady I spoke to told me she has no right to check, but will be very happy to help if i can send her the mail again........well it was sent more than a week ago and several times in the last week, anyway sent it off, got email back asking for the screenshot, so sent it off again, fingers crossed they will email me back asap saying it's accepted.....

bolche

For example, 5 nights in Berlin, from 8 May to 13 May:

In easyjethotels:
Estrel Berlin 4*, B&B, 1.422 euros:

In octopustravel:
The same hotel, the same regimen, 494 euros.

With the "price guarantee" a good holidays in Berlin for free... Enjoy it!

Christal_2

Well, I'm at shock/anger now, as hotelopia just sent me an email saying they couldn't find the cheap price on the comparison website I quoted, and even if they received my claim on the same day they wouldn't be able to honour the offer anyway as I didn't give a link to the comparison website in my claim!!

But the claim was made last Thursday and I have received the standard email reply twice, I have been emailing to them almost everyday and got standard reply everytime, and now they are saying they didn't receive it!

I have written a long mail to them to point out that this is not my fault that the cheaper price has gone, as they didn't act on the claim immediately, I have serverd my duty to provide the screenshot and everything, it is down to them to check if my information is correct within 3 working days, not after 8 days!

I would strongly suggest anyone who has made claim or will be making one, if you don't receive an mail saying they are forwarding your claim to the headoffice within 12 hours, call them!

JOOLZ

Can someone look at this and let me know if they think the claim would be accepted :

New York - 20th-23rd October
Hotel Millenium Broadway
Easyjet quote £1549 DIY £774.30 and quick rooms £842.37

Thanks in advance.

Cumbrian_Male

carole.uk wrote:

i booked with the holiday inn from their web site, when i found a cheaper rate from the web site hotelnet.com i was looking to do a claim re there best rates guarantee but they are asking for a IHG don't know what this is could someone explain please

Carole if you book on the Holiday Inn website and can book the same room cheaper then they will reduce their price by 10% of the competitors price. IE ICH group £100 competitor £90 price you pay £81.

CLAIM HERE

INFO HERE