Silent Call/Nuisance Call 01158507616

NevGeorge

google1 wrote: »

Hello I have just come across this forum, I currently work at this company Jigsaw we are a fully above board buisness that work on behalf of blue chip companys that are very well known ie AIG sponsers of Man united football club and talk talk The car phone warehouse and other top leading insurance companys, we do our best and have the leading technolgy to try and prevent nuisence calls and would act upon any complaints, and we also work along the guidelines of the tps service and when we recieve data it may be that when the data is sent to us customers have not registered with the tps at that point and by the time we contact a customer the tps is activated so therefore when I make a call to a customer who is on the tps, as a sales advisor if i am informed by the customer that they are now with the tps I cannot continue with the call and it is reported and taken of our system. As a mother of two I find working for this company a joy to work and they are very flexible for working mothers I find it a shame that a few people can not take a few seconds to understand that when I am working I am just trying to earn a living to look after my family and it is no fault of my own how the computer system works and I have many many satisfied customers with my service over the phone and the product. But I do understand that maybe sometimes there is faults in the system and a small hand full of customers maybe repetedly called and it can be very annoying I have had the trouble myself but from indian call centre that are not above board so it give us a bad name.
oh and i must also add that the reason for our call is in to relation to something you have or brought for example new mother s who recieve a bounty pack from the hospital when there child is born also recieve a call from us to let them know that along with there pack they have 2 months free personal accident cover to take advantage of there is no obligation after these 2 months it is just so people can have a read of the legal document whilst being full protected during the two months and decide for themselves if its the protection the need for there family and perhaps compare if they already have one at our cost. if you want any more help I am going to let the MD know when I am next in work about this forum so they can persue the complaints.

This precisely why I registered with TPS only it didn't work I now get your blasted company calling daily, yes every day....now with a twist, the phone rings and when you answer there's a click and then the phone rings at the other end placing you in a queue if it connects. I am currently talking to a solicitor to see it I can sue the pants off Talk Talk because frankly I am absolutely fed up with getting these calls and am at the point of ripping the telephone line out. You swine's want to play with fire then you have picked the wrong phone number I will do my utmost to put you and your kind out of Business!!:mad: Harassment if proved is a crime and I'm keeping logs.

BTW My Internet provider is also Opal Telecom a subsidiary of Carphonewarehouse soon to be cut off if this carries on.:mad:

NevGeorge

monsieur_epargnant wrote: »

OMG Tom who just signed up to say that. You are seriously taking the mick matey! Why should we accept their tactics ESPECIALLY in times of a recession?

I'm getting these guys calling everyday now and ALWAYS tick boxes to NOT be contacted. I'm signed up to TPS and have been for years. I have no idea where they got my number from but they don't listen to the fact I'm not one bit interested in the 'Identity Fraud' protection they are offering me. I'm not an idiot and won't be getting some COLD CALLING company to protect my identity.

As you can tell I'm absolutely FUMIMG I'm getting these calls and am further surprised the calls come through as unlisted. They must be calling from an IP phone system that means I can't identify it from an international call. These guys are getting clever but I swear I'll blast they're eardrum off next call.. tbc!!

I use a loud ACME dog whistle for calls from Mumbai, I think they got the message because the calls stopped:D

NevGeorge

sporedude wrote: »

Hows he taking the mickey? Sales people are people too, With bills to pay ect, and they do get alot of abuse. Ive worked in a sales role where we made outbound calls via an automatic dialler.

EDIT: And why blast the eardrum off the sales adviser? Not their fault is it, Its the company making the calls via an automatic system.

Then answer me this, why are these companies still calling X directory and TPS registered lines when it is against the law?

I suggest these sales people get a proper job then :mad:

Useless_With_Money_3

Hi i know its an old post but we've has these people phone about 10 times 2day, we are x-directory and on tps.

If they phone 2morrow will start complaining...

cpscrutton

here are some contact details for the company, I am currently sending them an email every time I get a call. Today I have sent 17

Telephone: 0115 850 7600 /email: [EMAIL="enquiries@jigsaw-im.com"]enquiries@jigsaw-im.com[/EMAIL]

2791trauts

The link below is a handy call screening device that some posters might find useful if getting plagued by nuisance calls.

http://www.amazon.co.uk/TrueCall-The-Nuisance-Call-Blocker/dp/B002GP7HQM#moreAboutThisProduct

Apparently it is an idea that first appeared on Dragons Den. I don't have one myself so can't comment on how effective it is but it sounds good as it allows you to screen your calls and it automatically dumps calls from numbers that you blacklist.

savemoney

I am getting silent calls from talk talk

I am seriously thinking of getting true call I resent 100% intrusion into my home especially when I tell then to stop ringing me

hairy_g

cpscrutton wrote: »

here are some contact details for the company, I am currently sending them an email every time I get a call. Today I have sent 17

Telephone: 0115 850 7600 /email: [EMAIL="enquiries@jigsaw-im.com"]enquiries@jigsaw-im.com[/EMAIL]

also http://www.jigsaw-im.com/ gives these:

Fothergill House

16 King Street

Nottingham

NG1 2AS

01158 507600

40 Vicarage Road

Edgbaston

Birmingham

B15 3EZ

0121 2135200

jacktyler

savemoney wrote: »

I am getting silent calls from talk talk

I am seriously thinking of getting true call I resent 100% intrusion into my home especially when I tell then to stop ringing me

i got hammered by them non-stop for a week a few months ago. i'm registered with TPS so i filled out the online complaint form on their site and literally, the annoying calls stopped over night. i might have just been lucky though, but i haven't heard from them since.

woody01

google1 wrote: »

Hello I have just come across this forum, I currently work at this company Jigsaw we are a fully above board buisness that work on behalf of blue chip companys that are very well known ie AIG sponsers of Man united football club and talk talk The car phone warehouse and other top leading insurance companys, we do our best and have the leading technolgy to try and prevent nuisence calls and would act upon any complaints, and we also work along the guidelines of the tps service and when we recieve data it may be that when the data is sent to us customers have not registered with the tps at that point and by the time we contact a customer the tps is activated so therefore when I make a call to a customer who is on the tps, as a sales advisor if i am informed by the customer that they are now with the tps I cannot continue with the call and it is reported and taken of our system. As a mother of two I find working for this company a joy to work and they are very flexible for working mothers I find it a shame that a few people can not take a few seconds to understand that when I am working I am just trying to earn a living to look after my family and it is no fault of my own how the computer system works and I have many many satisfied customers with my service over the phone and the product. But I do understand that maybe sometimes there is faults in the system and a small hand full of customers maybe repetedly called and it can be very annoying I have had the trouble myself but from indian call centre that are not above board so it give us a bad name.
oh and i must also add that the reason for our call is in to relation to something you have or brought for example new mother s who recieve a bounty pack from the hospital when there child is born also recieve a call from us to let them know that along with there pack they have 2 months free personal accident cover to take advantage of there is no obligation after these 2 months it is just so people can have a read of the legal document whilst being full protected during the two months and decide for themselves if its the protection the need for there family and perhaps compare if they already have one at our cost. if you want any more help I am going to let the MD know when I am next in work about this forum so they can persue the complaints.

Sorry to say but you are nothing but a pain-in-the-!!!! irritant, that lacks any kind of moral or intelligence.
If i wanted your crappy service or someone to call me i would ask.