been ripped off by e2save, who to contact?

Mandles

Any chance of asking for the manager and doing the "i am actually recording this phone call for legal reasons and may i have your name and say the firms name that you work for please?" . Might help.
I think your best be is a legal looking letter to them with dates of calls to them and details of your cancellation.
Sorry, sounds a really irritating situation.

IFA

chqbackoffers
po box 4259
ws10 7jn

as written on cash back forms..

IFA

Is there any email address I can use to contact them? the phones are too damn busy..

civicwalker

Address as currently listed on website:

Redemptions
PO Box 4311
Dunstable
LU6 9BJ

Pound

logit wrote:

Just to confirm, what address is everyone sending their claims in to?

Thanks

Checkback Offers, PO Box 4259, Wednesbury, WS10 7WZ.

Note: Don't use the one on the PDF leaflet that was "correct at time at going to print." (ie. the address civicwalker says). I'm quite concerned that three people have given three different addresses!

jakester_2

And how do I get to speak to a manager??

Budfrog

d.ylan wrote:

Can I just ask.. has anyone else got around to registering their experience further to this thready with Trading Standards yet? We need the scale of this illustrating to prompt action.

Yup .... registered with their nearest office Loughborough.

soolin

Gosh what a lot of different addresses they have, what with the confusion over which bill to send it now seems you also have to gamble on what address to use!

Soo

civicwalker

"Please send your relevant bills to the address on the cashback vouchers within 30 days of the invoice date. I recommend that you send the bills by recorded delivery so that you have a recorded of postage."

I only received my vouchers one month ago and the address is:

Redemptions, PO Box 4311 Dunstable, LU6 9BJ

Pound

civicwalker wrote:

"Please send your relevant bills to the address on the cashback vouchers within 30 days of the invoice date. I recommend that you send the bills by recorded delivery so that you have a recorded of postage."

I only received my vouchers one month ago and the address is:

Redemptions, PO Box 4311 Dunstable, LU6 9BJ

My email says "Please send each claim...to the following address:" and the PO Box in Wednesbury.